IT Support Specialist

Abundant Life HCS is seeking an IT professional to manage company technology systems, troubleshoot technical issues, and support daily operations remotely. Transition assistance will be provided by our current IT contact, including vendor information and coordination of system access., * Administer Microsoft 365, including user accounts, email, access, and permissions.

• Make routine updates and minor changes to the company website.
• Manage Bitdefender antivirus software and troubleshoot related issues.
• Configure and troubleshoot printers, including scan-to-email functionality and OAuth authentication.
• Evaluate Microsoft platform changes and update affected applications and integrations as needed.
• Support Outlook, Zoom, and other business applications.
• Coordinate with IT vendors and maintain documentation of systems and access.

• Experience administering Microsoft 365 and providing remote IT support.
• Working knowledge of Bitdefender, website maintenance, and printer configuration.
• Familiarity with OAuth authentication, email integrations, and Exchange Web Services migration planning.
• Ability to troubleshoot independently and communicate clearly with staff and vendors.
• Experience supporting healthcare or human services organizations preferred.

Certifications

· CompTIA A+

· Microsoft 365 Certified: Administrator Expert

· Microsoft Certified: Identity and Access Administrator Associate

· CompTIA Network+

· CompTIA Security+

Salary: Depending on Experience (DOE) Compensation will be determined based on experience, IT proficiency, and overall qualifications.

About Abundant Life HCS

Abundant Life HCS provides services and support to individuals with intellectual and developmental disabilities through the Texas Home and Community-based Services program. We are seeking someone who can provide consistent, accurate, and organized financial support as part of our administrative team.

Pay: From $15.00 per hour