Cell Phone & Computer Repair Technician

MR PHIX LLC
Wilmington, NC, United States
19 days ago
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Role details

Contract type
Permanent contract
Employment type
Part-time / full-time
Compensation
$29,120.0 - $37,440.0
Working hours
Regular working hours
Job source

Tech stack

Microsoft Windows Android Software Development Apple IOS Apple Mac Systems Computer Maintenance Tablet Computers Software Troubleshooting Computer Equipment Hardware Infrastructure

Job description

  • Diagnose and repair issues on mobile devices including smartphones, tablets, and other portable electronics, ensuring quick turnaround times.
  • Perform hardware repairs on computers running Windows, macOS, Android, and iOS operating systems, including soldering and component replacement when necessary.
  • Utilize hand tools and schematics to disassemble, troubleshoot, and reassemble devices with precision.
  • Conduct software troubleshooting to resolve operating system errors, software conflicts, or performance issues on various platforms.
  • Test repaired devices thoroughly to confirm functionality and quality standards before returning them to customers.
  • Provide technical support and guidance to customers regarding device operation, maintenance, and troubleshooting tips.
  • Maintain detailed repair logs, update inventory records for replacement parts and tools, and ensure all equipment is properly calibrated.

Requirements

Join our dynamic team as a Cell Phone & Computer Repair Technician, where your technical expertise and passion for technology will drive exceptional customer service and innovative repair solutions. In this role, you will diagnose, troubleshoot, and repair a wide range of mobile devices and computers, ensuring devices are restored to optimal performance. Your hands-on skills and problem-solving abilities will be essential in delivering top-quality repairs while providing friendly support to our valued customers. This position offers an exciting opportunity to work with the latest technology in a fast-paced environment that values your technical talent and dedication., * Knowledge of Android, iOS, macOS, Windows operating systems, and mobile device hardware components.

  • Proficiency in soldering techniques for delicate electronic repairs on circuit boards.
  • Experience with computer hardware diagnostics, component replacement, and equipment repair.
  • Ability to interpret schematics and technical diagrams accurately for complex repairs.
  • Excellent analysis skills to identify root causes of device malfunctions efficiently.
  • Familiarity with field service operations and providing technical support in retail or on-site environments.
  • Skilled in using hand tools such as screwdrivers, pliers, anti-static mats, and multimeters for precise repairs.
  • Strong communication skills to explain technical issues clearly to customers of varying technical backgrounds. Join us if you’re eager to leverage your technical skills in a rewarding environment where innovation meets customer satisfaction!

Benefits & conditions

$14-18 depending on experience, plus tips and a holiday bonus., * Employee discount

  • Flexible schedule
  • Referral program

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