Computer Repair Technician

Work independently and efficiently

• Excellent written and oral communication skills

• Communicate to inexperienced computer users

• Excellent customer interaction skills

• Strong organizational and multitasking skills

• Answer calls and greet customers

• Properly document customer work

• Represent the company in a professional and ethical manner

• Maintain a high level of customer satisfaction with a focus on first call resolution

Technical Knowledge/Skills

• OS; Windows 7 - 11, Server 2012 - 2022, and Linux

• Networking; ie: DNS, DHCP, WAN, LAN, TCP/IP, Port Forwarding, IPv4, Firewall, File Sharing, Router configuration, Wireless, etc

• Apple Devices

• Printers; Trouble Shooting and Sharing

• Cabling; Ability to run and terminate Cat5e and Coax

• Ability to work with Ladders and Heights and Confined spaces

• Ability to hang or mount tv/lcd’s to walls or ceilings

• Ability to lift servers/printers (around 50lbs)

• Virus Removal

• Component replacements; Motherboards, Screens, Power supplies, etc Qualifications:

• Successfully pass our technical test and complete our interview process

• Must pass drug test