IT Associate

ImmDef is seeking a full time IT Associate to support the organization’s growing staff. As a member of ImmDef’s administrative team, the IT Associate will have the opportunity to work collaboratively across multiple projects to support and advance our mission-driven organization.

Responsibilities of this position include but are not limited to:

• Respond to assigned IT tickets and maintain logs of repairs and fixes.
• Monitor IT Inventory and place orders as needed.
• Set up and configure computers: test, update operating systems, and install and configure appropriate software.
• Test computer hardware such as mice, keyboards, monitors, printers to ensure functionality
• Set up/remove user accounts on the organization’s platforms
• Assist in the new hire onboarding process: set up workstations and provide orientation and guidance on how to operate software and computer equipment
• Assist in setting up internal meetings, special events, and trainings series throughout the year
• Assist the IT Director with development and implementation of new software and its changes
• Other duties assigned by ImmDef’s leadership team

• Associate degree or a minimum 2 years’ experience in a professional business environment
• Ability to work independently and handle multiple tasks with close attention to detail
• Experience troubleshooting hardware, software, and/or network issues preferred
• Have proactive qualities with the willingness to learn

Required Qualifications

• Experience using Microsoft 365
• Passion for social justice for immigrants, * This job operates in a professional office environment and requires someone who is willing to move items between floors and offices, while also sitting for long periods of time. This position will require the ability to lift, carry, and bend or stand as necessary.

• This is a full-time, non-exempt position from Monday through Friday, 9 a.m. to 4:30 p.m., with flexibility required based on the needs of the organization., * ImmDef’s standard work schedule is 35 hours per week, or 70 hours per pay period.
• Flexible scheduling options including hybrid and compressed schedules that allow staff to take up to one day off per week without needing to use paid time off.
• Hybrid Work Schedule: Staff in non-exempt positions at ImmDef are expected to be at an ImmDef worksite a minimum of 4 days per week, with 1 day per week available to work remotely.

Holidays and Paid Time Off :

• 13 paid holidays
• 1-Week paid winter break between Christmas and New Years
• 15 vacation days per year
• 15 Sick Days per year

Health, Dental and Vision Insurance:

• ImmDef provides health coverage on the first of the month following 30 days on the job.
• We cover 100% of premiums for our base dental and vision plans for our staff members and 75% of base plan dental and vision premiums for their dependents. ImmDef also covers 98% of the base plan medical premiums for our staff and 73% of the base plan medical premiums for their dependents.

FSA and Dependent Care FSA:

• ImmDef offers FSA plans to help offset the costs of eligible health care expenses for you, your spouse, and your eligible dependents using pre-tax dollars
• We also offer Dependent Care FSA to pay for eligible dependent care services, such as preschool, summer day camp, before or after school programs, and child or adult daycare.
• Eligible for Parental Leave which includes six (6) weeks of ImmDef paid leave.

401(k) Retirement Savings Plan & Employer Matching:

• ImmDef staff are eligible to enroll in our 401(k) plans upon three months of hire, contributing pre-tax dollars towards their retirement goals
• After three months on staff, ImmDef will match 100% of contributions up to 4% of the employee’s salary
• Funds are vested immediately!

Public Service Loan Forgiveness:

• As a 501(c)3, full-time ImmDef staff with qualifying student loans are eligible for the federal Public Service Loan Forgiveness

Parking and Public Transportation Stipends:

• Staff members assigned to an office without free on-site parking are eligible to receive a parking stipend of up to $130 per month in actual accrued parking or transportation costs.
• Staff in all offices are eligible to receive a public transportation stipend of up to $100 per month in actual accrued public transportation costs.

The Immigrant Defenders Law Center (“ImmDef”) is a next-generation, social justice law firm that provides high-quality representation and legal services to immigrants in Southern California. Our staff is comprised of advocates and activists from the immigrant rights community who collectively have decades of experience fighting for the rights of immigrants in Southern California and beyond. Our organization was founded with the belief that no immigrant should be forced to go into court alone, and we see our universal representation programs as a first step towards that goal. Learn more about us at www.immdef.org.