IT Manager

Venture Hire Group LLC

Brookfield, WI, United States

2 months ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

5 years minimum

Compensation

$100,000.0 - $120,000.0

Working hours

Regular working hours

Job source

careerjet.com

Tech stack

Data Integrity Disaster Recovery Multi-Factor Authentication IT Management Intrusion Detection Systems Virtual Private Networks (VPN) Microsoft Office Networking Basics SAP (Applications) Software Requirements Analysis Systems Integration Virtualization Technology

+5 more

Software Licensing Information Technology Performance Monitor Server Operating Systems & Platforms Vmware

Job description

Lead, mentor, coach, and develop the IT team to support operational excellence and professional growth.
Establish clear ownership, accountability, and execution standards for IT initiatives and support activities.
Serve as the single point of accountability for IT system performance, project delivery, and operational readiness.
Oversee and maintain core IT infrastructure, including networking, security, telecommunications, disaster recovery, and server environments.
Ensure continuous operational readiness of IT systems through proactive monitoring, maintenance, and issue resolution.
Manage cybersecurity solutions including firewalls, endpoint protection, MFA, VPNs, and intrusion detection systems.
Lead disaster recovery planning, backup strategies, and business continuity efforts.
Safeguard company data from internal and external threats.
ERP, WMS & Production Systems (Critical Focus)
Own the ERP system and related operational platforms, including ongoing support, upgrades, integrations, and enhancements.
Partner closely with production, warehouse, supply chain, and finance teams to ensure systems effectively support daily operations.
Translate operational needs into system requirements and lead implementation efforts to completion.
Conduct system audits and validate that implementations meet business, operational, and data integrity requirements.
Ensure ERP and production-related issues are prioritized, resolved, and communicated clearly to stakeholders.
Project Management & Execution
Lead IT project management efforts end-to-end, including scope definition, timelines, resource coordination, risk management, and delivery.
Drive accountability with internal teams and external vendors to ensure projects are delivered on time and within scope.
Track and communicate project status, risks, and outcomes to leadership.
Ensure new systems and enhancements transition smoothly into steady-state operations with appropriate documentation and training.
Vendor & Budget Management
Manage service level agreements (SLAs) and vendor performance.
Ensure compliance with software licensing and IT governance standards.
Plan, manage, and track the IT department budget.
End-User & Escalation Support
Support internal users across all levels of the organization, including participation in an on-call rotation as needed.
Provide advanced troubleshooting and escalation support for complex system and application issues.
Communicate system maintenance, outages, and availability impacts in a timely and effective manner.

Requirements

Bachelor’s degree and 5+ years of progressive IT experience required.
Strong ERP experience in a manufacturing environment required (SAP)
Demonstrated experience leading IT projects, not just participating in them.
Prior experience managing IT staff is strongly preferred.
Experience supporting production, warehouse, and operational teams in a manufacturing environment.
Strong technical knowledge of:
Office 365
Networking principles
VMware / virtualized environments
MFA, VPNs, and EDR platforms
Experience working with third-party vendors, system integrators, and consultants.
Exceptional problem-solving, organizational, and communication skills.