Field Service Technician | Structured Cabling & IT Support

Technik is looking for a Field Service Technician to support our business clients across Michigan. This is a hands-on role combining structured cabling, on-site IT support, and infrastructure work.

You’ll spend approximately half your time in the field and half working from our Fenton office. Most days begin at the office, with travel to client locations as needed.

What You’ll Do

• Install, terminate, and test structured cabling, including copper and fiber
• Install and organize cable pathways, drops, racks, and patch panels
• Provide on-site and in-office IT support for business clients
• Troubleshoot desktop, network, and connectivity issues
• Set up workstations, switches, access points, and other hardware
• Document work performed and keep tickets updated
• Communicate clearly and professionally with clients
• Travel to client locations throughout Michigan

• Some hands-on structured cabling experience and a general understanding of cable installation, termination, and testing
• Basic understanding of networking, including switches, routers, and patching
• Basic desktop support and troubleshooting skills
• Comfort working in ceilings, crawlspaces, and active job site environments
• Ability to work independently and manage assigned tasks
• Strong communication skills with non-technical clients
• Attention to detail and pride in clean, professional installations
• Willingness to learn and build new skills, * MSP or field IT support experience
• Familiarity with ticketing systems
• Wi-Fi deployment or troubleshooting experience
• Fiber cabling experience
• Low-voltage or BICSI-related background, * Valid Michigan driver’s license and reliable transportation to our Fenton office
• Must pass a State of Michigan LEIN/CJIS background check
• Must maintain professional client relationships and represent Technik well on-site, * Cabling: 1 year (Required)
• IT support: 1 year (Required)

Ability to Commute:

• Fenton, MI 48430 (Preferred)

• Full-time, typically during standard business hours
• Approximately 50% field work and 50% office work
• Workdays generally begin at our Fenton office
• Field work typically allows you to return home each evening, with occasional overnight travel a few times per year
• A company vehicle is often provided for client travel; mileage is reimbursed when a personal vehicle is used, * $22-$27/hr, depending on experience
• Healthcare reimbursement / stipend
• PTO and paid holidays
• Overtime opportunities when available
• Company vehicle use or mileage reimbursement for client travel
• Quarterly performance bonuses
• Yearly performance bonuses
• Year-end profit sharing
• SIMPLE IRA with a 3% employer match
• Training and certification support

Physical Demands

This role involves standing, bending, working in active job site environments, and occasional lifting of up to 50 lbs. Some assignments require working from a ladder or lift., * 401(k)

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance