IT and Business Systems Manager

Jackson National Life Insurance Company
Oklahoma City, OK, United States
11 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$75,000.0
Working hours
Regular working hours
Job source

Tech stack

Microsoft Excel Microsoft Windows Application Programming Interfaces (APIs) Artificial Intelligence Business Systems Information Systems Databases Data Integration Networking Basics Systems Integration Information Technology Tools for Reporting

Job description

  • Set up, maintain, and support laptops, phones, printers, and other equipment for office staff and field teams.
  • Manage Microsoft 365 accounts, email, OneDrive, and SharePoint, including user access, security, and licensing.
  • Keep our network, Wi-Fi, backups, and cybersecurity tools running and up to date.
  • Serve as the first point of contact for help-desk requests and work with outside vendors when needed.

Business systems and data integration

  • Administer and support our core business platforms, including service management, CRM, estimating, and accounting software.
  • Build and maintain integrations, imports, and automated workflows so data moves between systems without double entry.
  • Clean up and maintain data quality, including customer records, price lists, and job information.
  • Create reports and dashboards that help leaders track sales, service, and project performance.
  • Work with department leaders and our continuous improvement team to map processes and recommend better tools.
  • Assist other team members in utilizing AI and other new technologies
  • Help train employees on new systems and write simple how-to guides.

Requirements

Required

  • Bachelor’s degree in computer science, information systems, or a related field.
  • Must pass a background check

Preferred, not required

  • Experience in IT support, systems administration, or business systems. Recent graduates are encouraged to apply.
  • Knowledge of the construction or trades industry is a plus.

Helpful skills

  • Familiarity with Microsoft 365, Outlook, Windows, and basic networking.
  • Comfort working with data in Excel, databases, or reporting tools.
  • Interest in APIs, automation tools, or scripting.
  • Clear communication and patience to help non-technical people.
  • Strong organizational skills and the ability to manage multiple requests at once., * Bachelor’s (Preferred)

Benefits & conditions

  • Competitive salary
  • Health insurance
  • 401(k) plan
  • Paid time off
  • Other benefits
  • A stable, growing company with a long history in Oklahoma
  • The chance to shape how a large contractor uses technology, * 401(k)
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

About the company

Jackson Streets MEP Contractors, Inc. is one of Oklahoma’s largest mechanical, electrical, and plumbing contractors, serving the state since 1957. Our team of about 200 trained technicians handles HVAC, plumbing, electrical, boilers, controls, and fabrication for hospitals, schools, government, industrial, and commercial customers from offices in Oklahoma City and Tulsa.

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