Senior Healthcare Test Program Manager

• Lead Client workshops with business, IT, and delivery stakeholders.
• Assess current testing processes, organizational structure, tools, service catalog, workloads, SLAs, and governance.
• Define the future-state testing operating model, organization, and roadmap.
• Identify capability gaps across Functional Testing, Automation Testing, Performance Testing, and Test Data Management (TDM).
• Develop and execute Client, knowledge transfer (KT), transition, and go-live plans.
• Drive shadow, reverse-shadow, and ownership transfer activities.
• Manage risks, dependencies, readiness reviews, and stakeholder communications.
• Coordinate transition activities across Application Development, Application Support, and Testing workstreams.
• Establish TCoE governance, standards, metrics, and reporting frameworks.
• Define Core and Flex team operating models.
• Lead enterprise-wide quality governance, release readiness, and quality reporting.
• Support adoption of automation, AI-enabled testing, performance engineering, and Test Data Management capabilities.

• 12+ years of experience in Quality Engineering and Testing.
• 5+ years of experience leading large testing programs.
• Proven experience in Client, due diligence, transition, and managed services engagements.
• Experience building or managing a Testing Center of Excellence (TCoE).
• Strong experience in workforce planning, hiring, and vendor management.
• Experience working with distributed onshore/offshore delivery teams.
• Strong stakeholder management and executive communication skills.
• Experience with Healthcare Payer platforms and processes, including Facets, EDI transactions (834, 835, 837), Claims, Enrollment, Billing, and Provider Management.
• Working knowledge of Playwright, Azure DevOps, CI/CD, and modern Quality Engineering practices.

Preferred Experience:

• Healthcare Payer domain expertise.
• Managed Services transition experience.
• Large-scale Client and due diligence programs.
• Test Data Management expertise.
• Performance Engineering leadership.
• AI-enabled Quality Engineering experience.

Our Benefits Include:

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities

Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.