Senior Functional Testing Lead

The candidate will serve as a Functional Test Lead, driving quality engineering initiatives and managed services leadership within the Healthcare Payer domain. This role involves leading functional Client, transition assessments, and establishing robust testing operating models while leveraging deep expertise in the Facets Healthcare System., * Lead functional Client workshops with business, product, application, and testing stakeholders.

• Assess business processes, application landscape, testing scope, dependencies, and quality practices.
• Evaluate test coverage, requirements traceability, release readiness, and defect management processes.
• Identify gaps across functional testing, UAT support, governance, and operating models.
• Define the future-state functional testing organization, roles, staffing, and knowledge requirements.
• Support knowledge transfer (KT), transition planning, shadow/reverse-shadow activities, and ownership transfer.
• Collaborate with Architecture, Automation, Performance, and Test Data Management (TDM) teams to shape the target-state testing model.
• Develop transition roadmaps, KPIs, SLAs, governance frameworks, and transformation recommendations.
• Present assessment findings, risks, and improvement opportunities to client leadership.

• 10+ years of experience in Functional Testing or Quality Engineering.
• 5+ years leading testing programs or managed services engagements.
• 5+ years of experience with the Facets healthcare system.
• Experience in Client, due diligence, transition assessments, and testing operating model evaluations.
• Strong Healthcare Payer domain expertise, including Claims, Enrollment, Membership, Billing, Provider, Prior Authorization, Care Management, and EDI Transactions.
• Proven experience in workforce planning, organizational design, and stakeholder management.
• Familiarity with Jira, qTest, Azure DevOps, and modern Quality Engineering practices.

Preferred Experience:

• Healthcare Payer managed services transformations.
• TCoE establishment and maturity assessments.
• Test Data Management (TDM) exposure.
• AI-enabled Quality Engineering initiatives.
• CMS and regulatory testing programs.

Our Benefits Include:

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities

Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.