Dir IT/Campus IT Manager

• Lead all IT operations and service delivery for the assigned campus service area
• Act as the liaison between campus leadership and the central IT organization, partnering with leaders to improve how IT services are delivered
• Build a team culture centered on outstanding customer service
• Hire, supervise, and develop IT support staff, promoting compliance with required policies
• Oversee the IT help desk by assigning, tracking, and reviewing work to meet SLAs
• Manage hardware and software assets for the campus
• Run IT change control in line with organization-wide change management processes
• Contribute to IT budgeting and direct spending on computer and technology services
• Lead team projects to completion using proven project management practices
• Coordinate with system and network administrators to meet local campus needs

• Bachelor’s Degree
• 3-5 years of supervisory experience supporting IT environments
• Excellent written, verbal, interpersonal, and presentation skills with both technical teams and leadership
• Ability to manage multiple strategic projects and objectives and deliver on deadlines
• Discretion and confidentiality when accessing sensitive data and holding local administrative access to desktop equipment
• Demonstrated experience in change management and process re-engineering
• Understanding of how enterprise IT components interrelate, including wired and wireless networks, VoIP, Active Directory, LDAP, and information security
• Familiarity with advanced desktop management tools and strong IT troubleshooting skills

Preferred:

• Experience in higher education

Benefits Overview:

• Comprehensive medical, dental, and vision plans
• Generous PTO
• Professional development support

Explore More Information Technology Opportunities

Our information Technology division covers areas including:

• Software Development
• Business & Systems Analysis
• IT Support & Infrastructure
• Cybersecurity
• Cloud Engineer/DevOps

Explore additional IT roles and learn more about how we support IT professionals: https://www.partnersinstaffing.com/find-jobs or https://www.partnersinstaffing.com/technology

Not the right fit?

We’re hiring across multiple divisions:

• Human Resources
• Administrative & Customer Service
• Accounting & Finance
• Manufacturing & Engineering

For more than two decades, Pinnacle Partners has been connecting top talent with leading employers across Indianapolis, Louisville, Cincinnati, and other cities throughout the Midwest. We specialize in Information Technology, Accounting & Finance, Administrative, Human Resources, and Engineering/Manufacturing, offering contract, contract-to-hire, and direct hire placements.