Desktop Support Engineer
Stellar Professionals
Richmond, VA, United States
15 days ago
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Role details
Contract type
Contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
4 years minimum
Working hours
Regular working hours
Job source
Tech stack
Microsoft Windows
BIOS
Microsoft Outlook
System Configuration
Microsoft Office
System Center Configuration Manager
Network Architecture
Windows Remote Assistance
Remote Desktop Services
Remote Infrastructure Management
CompTIA Strata - PC Hardware Technology Engineer
Office365
+5 more
Software Troubleshooting
Peripherals
Computer Equipment
DameWare
Information Technology
Job description
We are seeking a Sr. Desktop Support Technician for a 100% on-site role in Richmond, VA. The candidate will provide comprehensive technical support for computer systems, PC hardware, operating systems, and network infrastructure.
Requirements
- Operating Systems & Software: Windows (Windows 11+), MS Office, Outlook, and MS365.
- Hardware & Systems: PC/laptop hardware, peripherals, system drivers, BIOS, and network setup/troubleshooting.
- Remote Management & Deployment: System administration using SCCM/SMS, Remote Desktop, and Dameware.
- Maintenance & Setup: Software installation, system configuration, hardware troubleshooting, and laptop refresh management.
Key Professional Capabilities
- Problem Solving: Advanced analytical, troubleshooting, and issue-resolution skills.
- Service & Communication: Excellent customer service, interpersonal communication, and team-working skills.
- Reporting & Feedback: Ability to run system reports, analyze common technical issues, and adapt processes based on user feedback., * Minimum 4 years of experience in hands-on desktop support, hardware/software troubleshooting, customer service, and remote assistance tools.
Apply for this position
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Apply on www.dice.com
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
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