Group Director of ICT & Digital Transformation

• Lead the ICT and Digital Transformation Strategy, turning organisational ambitions into a clear, deliverable roadmap
• Advise executive and Board-level stakeholders on technology, digital transformation, AI, cyber security, data, and investment
• Provide executive accountability for cyber security, disaster recovery, technology resilience, and ICT business continuity
• Lead technology, digital, data, and systems contributions to major organisational change, including core systems renewal
• Establish robust enterprise architecture and ensure technology decisions are scalable, interoperable, secure, and commercially sustainable
• Identify opportunities to use emerging technologies, automation, AI, and low-code solutions to improve services, enhance colleague experience, reduce manual work, and deliver organisational value
• Oversee technology investment, budgets, strategic procurement, and supplier relationships, balancing ambition with affordability, risk, capacity, and long-term value
• Inspire and develop a high-performing ICT and Digital Transformation function, fostering collaboration, accountability, continuous improvement, and digital confidence
• Ensure technology improves accessibility and customer experiences and supports Karbon Homes organisational purpose

Technologies:

• AI
• ICT
• Security
• Support

More:

We are working with Karbon Homes to appoint a Group Director of ICT & Digital Transformation, a senior leadership role focused on organisational strategy, technology-enabled change, and the future of a purpose-driven organisation committed to creating better homes, stronger communities, and brighter futures. The role is based in Newcastle upon Tyne, with agile working arrangements, and offers a salary of up to £121,533 plus an £8,747 car allowance. Benefits include 26 days annual leave, rising to 31 days after three years service, an additional day of birthday leave, bank holidays, an occupational pension, a health cash plan, a flexible benefits pot, and funding for qualifications, conferences, and learning events. The closing date is 11:59pm on Sunday 15 November 2026. We welcome applications from candidates of all backgrounds and circumstances.

• Strong track record of senior-level leadership within a complex organisation
• Significant experience leading enterprise-wide ICT services and technology-enabled organisational transformation
• Proven expertise in technology strategy, enterprise architecture, and major systems or enterprise programmes
• Strong understanding of cyber security, operational resilience, data governance, and technology risk
• Experience managing substantial budgets, investment decisions, strategic procurement, and supplier relationships
• Ability to influence executive- and Board-level stakeholders, communicate complex issues clearly, and build trusted relationships across organisational boundaries
• Inclusive, collaborative leadership style, with the ability to develop talented teams, navigate competing priorities, and deliver sustainable results
• Understanding that successful digital transformation brings together people, processes, services, and outcomes to deliver lasting improvements