IT Specialist

We are seeking a proactive and hands-on IT Specialist to serve as a key point of contact for our Chicago office. This is a highly visible, on-site role that blends IT support, office operations, and employee experience.

You will play a critical role in keeping the office running smoothly-supporting employees, enabling leadership, and partnering with global IT teams and local vendors.

This role is ideal for someone who enjoys variety, ownership, and being the “go-to” resource for both technology and office needs., IT Support & Technology Operations

• Provision, configure, and deploy laptops for employees across all U.S. entities
• Partner with HR to support onboarding and offboarding (equipment setup, access, and recovery)
• Ensure new hires are fully equipped and operational on day one
• Track, maintain, and manage IT assets (devices, serial numbers, ownership, and location)
• Provide hands-on support for office hardware, including monitors, docking stations, and peripherals
• Troubleshoot and support conference room A/V and collaboration tools
• Coordinate with global IT teams and local vendors to maintain office network and Wi-Fi infrastructure
• Deliver end-user support and training on tools such as Microsoft 365, Teams, and emerging AI solutions (e.g., Copilot)
• Support leadership with ad hoc technology needs and process improvements

Office Operations & Administration

• Serve as the primary on-site point of contact for employees, leadership, vendors, and building management
• Oversee day-to-day office operations, ensuring a well-maintained and productive work environment
• Manage reception-related responsibilities, mail, deliveries, and office communications
• Coordinate with vendors and service providers (facilities, maintenance, office services)
• Support internal meetings and events, including logistics and coordination
• Order and manage office supplies and vendor relationships
• Assist with travel coordination and visitor support as needed
• Prepare reports, presentations, and administrative materials
• Provide support across functions (HR, Finance, Marketing, and Operations) as needed

Do you have experience in IT department experience?, Do you have a Bachelor’s degree?, Experience & Skills

• 1-3 years of experience in IT support, office administration, or a similar hybrid role
• Strong communication and interpersonal skills; able to work effectively across all levels of the organization
• Comfortable supporting both technical and non-technical stakeholders
• Hands-on experience with hardware, software, A/V, and basic networking support
• Proficiency in Microsoft Office (Excel, PowerPoint, Outlook, Teams)
• Strong organizational skills with the ability to prioritize and manage multiple tasks

Personal Attributes

• Collaborative, adaptable, and solution-oriented
• Proactive and resourceful with a strong sense of ownership
• Calm, patient, and service-focused approach
• Comfortable working independently in an on-site, fast-paced environment
• Strong attention to detail and follow-through

Additional

• Bachelor’s degree preferred
• Fluency in English required; German language skills are a plus
• Interest in leveraging technology and AI tools to improve efficiency

Pulled from the full job description

• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance
• Disability insurance, * Fully on-site (5 days per week)
• Collaborative, team-oriented office with a growing consulting business
• Exposure to consulting operations, IT, and cross-functional business processes

Compensation & Benefits

• Salary range: $55,000 - $70,000
• Comprehensive benefits package, including:
• Medical, dental, and vision coverage
• Company-paid life and disability insurance
• 401(k) with company match
• 20 days PTO + 9 company holidays + sick time
• Learning, development, and certification opportunities

BearingPoint is a global management consulting firm with over 6,000 employees worldwide, supporting clients across a wide range of industries. In the U.S., BearingPoint operates in a growth phase with three primary legal entities:

• BearingPoint U.S., Inc. - Advisory Consulting Services
• BearingPoint NA, LLC - SAP Implementation Services (Joint Venture with Abeam)
• Arcwide - IFS Implementation Services (Joint Venture with IFS)

This role will support all three entities, with a primary focus on the Chicago office.