Principal Engineer - AI, HPC & Storage Deployment
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Role details
Tech stack
Job description
We are seeking a Principal Engineer - AI, HPC & Storage Deploymentto serve as a hands-on technical leader for the deployment, validation, and stabilization of advanced data center solutions. This role is deeply engaged in customer site system bring-up, working directly with Dell internal teams, partners, and customers to ensure complex solutions are deployed successfully and achieve customer productivity within committed timelines.
Join us to do the best work of your career and make a profound social impact as a Principal Engineer on our Systems Development Engineering team in Round Rock, Texas or Hopkinton, Massachusetts.
Responsibilities
You will:
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Triage, debug and deploy Server/Storage/HPC System architectures and solutions
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Perform debugging and issue resolution at factory integration at Dell and 3rd-party sites
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Support of Dell Services escalation resolution when needed
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Support for lab builds and customer evals
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Travel when required
Requirements
Artificial Intelligence (AI), Data Management, Information/Data Security (InfoSec), Product Development, Hardware Development, Embedded Systems, Artificial Intelligence (AI) Agents, Artificial Intelligence (AI), Writing Skills, Editing, * 8+ years of experience in hardware design, system architecture, or systems engineering
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Strong background in deploying and debugging complex compute and networking architectures
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Excellent communication and interpersonal skills, with the ability to work effectively with customers, partners, and internal teams
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Familiarity with factory integration, system validation, and large-scale solution rollouts
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Proven experience in the design and deployment of solution-level AI and enterprise Server/Storage/HPC data center systems
Desirable Requirements
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Hands-on experience with in-rack and data center-scale systems, including installation, configuration, and validation
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Previous customer-facing technical roles (deployment, escalation, field engineering, or solution architecture)
Benefits & conditions
Dell is committed to fair and equitable compensation practices. The salary range for this position is $157,000 to $203,000.
About the company
Within ISG, innovation isn’t just about creating new technology- it’s about challenging assumptions and reimagining how work gets done. Engineers define intent, author precise specifications, and orchestrate AI agents that execute at speed and scale. AI is embedded throughout our development process, helping us move faster, learn quicker, and deliver greater impact. Yet the most important contribution remains uniquely human: deciding what to build, designing how it should work, and applying the judgment needed to earn our customers’ trust. When your products power critical infrastructure around the world, that responsibility matters.
We move quickly toward the work that matters most. We reward experimentation, encourage bold thinking, and remove unnecessary barriers so great ideas can become reality faster. Our teams embrace a customer-first, first-to-market mindset, transforming rapid feedback into better products and better outcomes. We aren’t looking for people who are content with the status quo- we look for builders who question it, improve it, and occasionally rewrite it.
If you’re energized by solving complex systems challenges, excited to work alongside AI to amplify your impact, and motivated by the opportunity to shape what’s next instead of simply maintaining what’s been done before, you’ll find your place here.
Join us and help build the future of enterprise technology.
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