IT - Workforce - IT Asset Management

• Ability to safely lift, carry, and move IT equipment and related materials within reasonable limits.
• Ability to perform periodic physical inventory counts in office, storage, and warehouse environments.

Work Environment

• This position works closely with IT, procurement, finance, security, and operational teams to ensure the effective management, accountability, and compliance of technology assets throughout their lifecycle.
• The role requires a high degree of accuracy, organization, and accountability in handling agency-owned equipment and inventory records., * The IT Asset Management Specialist is responsible for the end-to-end lifecycle management of technology assets across the agency.
• This role ensures all IT equipment is properly received, recorded, tagged, tracked, maintained, audited, and disposed of in accordance with state policies, federal guidelines, and internal controls.
• The position supports operational accountability, inventory accuracy, compliance, and financial stewardship of IT resources., Asset Receiving and Inventory Management
• Receive incoming IT equipment, verify shipment accuracy, and document all received assets.
• Assign and apply asset tags, ensuring proper identification and classification of all hardware.
• Maintain detailed inventory records within the agency’s asset management system, including asset location, status, ownership, and lifecycle information.
• Track the movement of equipment through formal chain-of-possession and chain-of-custody procedures.

Asset Auditing and Compliance

• Conduct periodic physical inventory audits and reconcile discrepancies through investigation and documentation.
• Prepare audit documentation, compliance records, and reports for internal and external audit activities.
• Ensure inventory records remain accurate, complete, and audit-ready at all times.

Asset Lifecycle Management

• Support all phases of the asset lifecycle, including Deployment, Transfers, Reassignments, Repairs, Returns, Surplus processing, Disposal
• Ensure surplus and disposal activities comply with state surplus regulations, environmental requirements, and data security standards.

Operational Support and Process Improvement

• Maintain organized and secure storage areas for all IT assets.
• Collaborate with procurement, finance, security, and IT operations teams to ensure inventory accuracy and compliance with agency standards.
• Assist in the development, implementation, and improvement of asset management policies, procedures, and best practices.
• Respond to asset management inquiries and provide operational reporting and process improvement recommendations.

• Minimum of 3 to 5 years of experience in IT asset management, inventory control, logistics, procurement, or a related operational role., * Strong attention to detail and ability to maintain accurate and complete records.
• Knowledge of IT hardware, including computers, peripherals, networking equipment, mobile devices, and related technologies.
• Experience with asset tagging, inventory management systems, and barcode/RFID technologies.
• Ability to investigate and reconcile inventory discrepancies.
• Understanding of chain-of-custody and chain-of-possession protocols.
• Ability to prepare and maintain audit-ready documentation.
• Strong organizational skills with the ability to maintain orderly storage and work environments.
• Analytical thinking and problem-solving abilities.
• Ability to safely lift and move IT equipment within reasonable limits.
• Excellent written and verbal communication skills.
• Ability to work independently and effectively collaborate across multiple teams.
• Proficiency with asset management software, spreadsheets, and reporting tools., * Experience working in a government or public-sector environment.
• Familiarity with state surplus property and disposal regulations.
• Experience with IT Asset Management (ITAM) frameworks such as: ITIL, ISO/IEC 19770, Other industry-recognized asset management standards
• Previous experience in procurement, inventory control, logistics, or related operational functions.

Education and Experience Required

• High school diploma or equivalent.

Preferred

• Associate or bachelor’s degree in: Information Technology, Business Administration, Logistics, Supply Chain Management, Related field