SMT Field Service Engineer

Hanwha Techwin Automation Americas, Inc.
Cypress, CA, United States
3 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Working hours
Regular working hours
Job source

Tech stack

Microsoft Windows Databases Network Configuration and Change Management Transmission Control Protocol (TCP) Guidewire PolicyCenter Industrial Software

Job description

We are seeking motivated Field Service Engineers who enjoy solving technical problems, working directly with customers, and supporting advanced manufacturing equipment. Location: Florida Position Summary The SMT Field Service Engineer is responsible for installing, servicing, maintaining, and troubleshooting SMT equipment at customer sites throughout the assigned territory. This role requires strong technical troubleshooting skills, a customer-focused attitude, and the ability to travel extensively. Key Responsibilities Install, commission, and service SMT equipment at customer sites. Perform preventive maintenance and troubleshoot equipment issues. Provide technical support and basic operator training. Support basic PC, Windows OS, network, and database-related troubleshooting for equipment operation. Complete service reports and maintain accurate documentation.

Requirements

Travel throughout the assigned territory (approximately 70-80%). Qualifications Required 3+ years of Field Service experience supporting SMT, industrial automation, semiconductor, or other complex manufacturing equipment. Strong electrical and mechanical troubleshooting skills. Ability to read electrical schematics. Basic knowledge of Windows-based industrial software, TCP/IP networking, and PC troubleshooting. Strong communication and customer service skills. Valid driver’s license and willingness to travel extensively. Must be legally authorized to work in the United States without current or future employer sponsorship. Preferred Experience with one or more of the following: Experience with SMT production equipment. Experience supporting PLC-controlled or automated manufacturing equipment. Basic knowledge of SQL databases, network configuration, or MES/Factory Automation interfaces. Experience working directly with customers in a field service environment What We Offer - Medical, Dental and Vision Insurance - Company paid Group Life, Short-term and Long-term Disability Insurance - 401(k) with Company Match - Paid Time Off and Holidays - Monthly Cell Phone Allowance - Monthly Self-Improvement Allowance - Ongoing technical training and career development - Company laptop and tools provided Join Our Team If you enjoy working with advanced automation technology and helping customers succeed, we’d love to hear from you.

About the company

About Hanwha Semitech Americas Hanwha Semitech Americas is a leading supplier of SMT (Surface Mount Technology) equipment and automation solutions supporting electronics manufacturers throughout North America.

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