(Up to 85K)Field Service Engineer - Surface Mount Technology (SMT) Automation Equipment #11655

The Field Service Engineer is responsible for the installation, maintenance, troubleshooting, and process optimization of the Company’s Surface Mount Technology (SMT) automation equipment.

*Key Responsibilities *Equipment Installation & Commissioning: ・Perform on-site installation, configuration, and startup of the company’s SMT automation systems across North America. ・Execute system retrofits, upgrades, and custom equipment modifications.

*Technical Support & Troubleshooting: ・Diagnose and resolve complex mechanical, electrical, software, and process related issues. ・Provide advanced technical support both onsite and remotely, ensuring minimal customer downtime. ・Collaborate with the comany’s technical teams to escalate and resolve advanced engineering issues.

*Customer Training & Support: ・Deliver structured operator and maintenance training for customer personnel. ・Advise customers on best practices for process optimization, preventive maintenance, and system efficiency.

*Documentation & Reporting: ・Collect and analyze technical data for troubleshooting, reliability tracking, and process improvement. ・Prepare clear, detailed service reports, documentation, and feedback to customers and the company management.

*Collaboration & Communication: ・Serve as a technical liaison between customers and the company engineering departments. ・Communicate effectively with both technical and non-technical stakeholders.

*Education & Experience ・Bachelor of Science in Engineering (Mechanical, Electrical, or related field) preferred.

・Minimum of 3 years of filed service engineer experience.

・Experience with the SMT equipment strongly preferred; other SMT/automation equipment experience considered but it is not a must. ・Strong background in mechanical and electrical diagnostics, repair, and preventive maintenance.

*Technical Skills ・Proficiency with interpreting electrical schematics, mechanical drawings, and mechatronic system diagrams. ・Solid understanding of Windows-based operating systems, software installation, and system configuration. ・Familiarity with networking concepts and modern computing applications.

*Soft Skills ・Strong problem-solving abilities with a customer-first mindset. ・Ability to work independently with minimal supervision while thriving in a team environment. ・Excellent communication and interpersonal skills. ・Flexibility to travel extensively (up to 75%) and adapt to changing schedules and customer needs.

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance