Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Job source

www.careerbuilder.com

Tech stack

Apple Mac Systems Computer Maintenance Networking Hardware Software Troubleshooting Computer Equipment Information Technology Hardware Infrastructure Hardware Debugging

Job description

• Greet customers when they enter the store.
• Assist customers with hardware sales.
• Provide high quality interactions with customers.
• Provide technical assistance with computer hardware and software
• Replace hardware components in desktops and laptops.
• Set up new routers and network devices for home use.
• Troubleshoot network connectivity issues.
• Troubleshoot issues regarding all hardware and software.
• Install software/hardware on workstations.
• Generate invoices for clients and accept payments.
• Provide telephone and remote support to users.
• Assist senior tech staff with on-site support and technical projects as needed.

Requirements

• Friendly, personable, and positive attitude.
• Excellent communication skills.
• Patience, must be able to work with users of all skill levels.
• Previous experience in IT.
• Knowledge of Windows & MAC Operating Systems.
• Knowledge of Microsoft Office Apps.
• Ability to build rapport with clients.
• Strong troubleshooting and critical thinking skills.
• Positive and professional demeanor.
• A+ Certification

Benefits & conditions

• Employee discount
• Professional development assistance

Apply for this position

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Apply on www.careerbuilder.com

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