Technical Support Representative - Sports Gaming Technology
- Discuss this with your agent
- Open in Claude
- Open in ChatGPT
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
Role details
Tech stack
Job description
Be an Early Applicant In-Office 2 Locations 16-16 Hourly Entry level In-Office 2 Locations 16-16 Hourly Entry level Provides phone, email, chat, and webform technical support for golf and sports technology products. Troubleshoots hardware, software, installation, connectivity, configuration, and application issues; guides customers through resolutions; documents interactions in a CRM; follows up as needed; and delivers positive customer experiences while learning specialized technology. The summary above was generated by AI
About the Position
Love technology, gaming, computers, or figuring out how things work? This could be a great opportunity to turn those skills into a career. Auxillium is hiring Technical Support Representatives to support an exciting client in the golf and sports technology industry. You don’t need to be an IT expert or a golf professional. We’re looking for people who are comfortable with technology, enjoy troubleshooting problems, communicate well with customers, and are eager to learn.
In this role, you’ll help customers troubleshoot technology that combines computers, software, hardware, gaming-style technology, and golf equipment. What You’ll Do
- Help customers troubleshoot hardware and software issues by phone, email, chat, and webform.
- Diagnose installation, connectivity, configuration, and application issues.
- Walk customers through troubleshooting steps in a clear and friendly way.
- Assist with software and application configurations and updates.
- Document customer interactions and resolutions in a CRM system.
- Follow up with customers when additional troubleshooting is needed.
- Learn specialized golf and sports technology through training and hands-on experience.
- Deliver an excellent customer experience while working toward timely resolution., Full-time opportunities with multiple shifts available. Specific schedules will be discussed during the interview process. Pay, Develop and test Java-based C2BMC missile defense applications across the full software development lifecycle. Responsibilities include architecture and requirements development, design artifacts, coding, reviews, integration and testing, agile execution, issue resolution, and performance optimization. The role also involves collaborating with industry partners, documenting test activities, deploying integration processes, and mentoring junior engineers. Work is fully onsite in Colorado Springs or Huntsville and requires an active U.S. Secret clearance. Top Skills: AgileAutomated Unit Testing FrameworksEclipseGradleJavaMavenMicroservicesOracle SqlSpringSQL ServerUml Tapestry - Coach and Kate Spade
Sales Associate II
3 Hours Ago Hybrid Park Meadows, Lone Tree, CO, USA 15-24 Hourly Junior 15-24 Hourly Junior eCommerce * Fashion * Retail * Sales * Wearables * Design Serve as frontline brand ambassador delivering personalized luxury retail service. Drive sales through styling, upselling, clienteling, mobile POS and social selling; support inventory, visual merchandising, transactions, and store operations while meeting KPIs and flexible scheduling requirements. Top Skills: Clienteling ToolsIpadLaptopMobile PosPosShort-Form VideoSocial Selling PlatformsWalkie-Talkie
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
Requirements
- High school diploma/equivalent or currently enrolled in high school.
- Comfortable using computers and learning new technology.
- Strong problem-solving and critical-thinking skills.
- Good verbal and written communication skills.
- Ability to follow troubleshooting steps and document work accurately.
- Reliable, positive, and willing to learn.
- Customer service experience is helpful, but not required.
Even Better If You Have Experience With
- PC gaming or gaming systems.
- Building, upgrading, or troubleshooting computers.
- Windows operating systems and Microsoft 365.
- Computer hardware, software, peripherals, or connected devices.
- Projectors, monitors, audio equipment, or other home electronics.
- Technical support, help desk, electronics, or customer service.
Benefits & conditions
Full-time employees are eligible for Auxillium’s benefits package, including:
- Paid time off
- 401(k)
- Medical insurance
- Dental insurance
- Vision insurance
Why Auxillium?
Auxillium supports customer experience and technical support programs across industries including sports, gaming, healthcare, dispatch, medical research, and financial services. We believe in developing our employees and creating opportunities for people to learn new skills, grow professionally, and build meaningful careers., Hybrid Denver, CO, USA 91K-278K Annually Expert/Leader 91K-278K Annually Expert/Leader Artificial Intelligence * Fintech * Insurance * Marketing Tech * Software * Analytics Underwrites and manages complex construction-focused inland marine risks, including builders risk, installation projects, contractors’ equipment, project cargo, and infrastructure developments. Evaluates exposures, pricing, coverage, terms, and portfolio profitability while developing broker and client relationships. Partners with claims, actuarial, legal, risk engineering, and other teams to manage accumulation and improve underwriting processes. Mentors underwriters and provides technical leadership on complex construction risks. Boeing
Apply for this position
This job is hosted externally. Click below to view the full posting and apply.
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
Good distractions
Loading talks and stories from around this role…