ICT Voice Engineer

Talent International
Bristol, UK
7 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
£104,000 - £117,000
Working hours
Regular working hours

Tech stack

VoIP Cisco Unified Communications Manager Trunking Virtual Private Networks (VPN) Session Initiation Protocols Wireless Networks Identity Services Engine Computer Network Technologies Cisco Unified Contact Center Enterprise (UCCE) Ribbon (Software) Firewalls (Computer Science) SolarWinds (Software)
+4 more
IronPort Npm(Software) Routing & Switching Cisco

Job description

Talent is looking for a proactive, highly motivated ICT Voice Engineer to join an experienced technical network team. You’ll play a key role in delivering day-to-day BAU support, key projects, system maintenance, and mentoring junior team members., * BAU & Maintenance: Manage network tickets, health checks, license/certificate renewals, firmware upgrades, and hardware replacements.

  • Projects & Deployment: Support network project teams, deploy new equipment, and participate in the On-Call rota.
  • Mentorship: Provide technical guidance to the wider ICT team and mentor junior engineers.

Requirements

  • Voice Platforms: Cisco Unified Communications Manager (CUCM) & Cisco Unified Contact Centre Enterprise (UCCE)
  • Collaboration & Telephony: Microsoft Teams, VoIP, SIP Trunking, and Session Border Controllers (Ribbon & CUBE)
  • Broad underlying understanding of core networking environments

Desirable Skills (Nice to Have)

  • Networking & Wireless: Cisco Routing & Switching, Cisco Wireless
  • Security: Cisco, Palo Alto, or Checkpoint Firewalls; Cisco ISE (Dot1x/MAB); VPNs; Cisco IronPort (WSA)
  • Monitoring: SolarWinds (NPM, NCM, IPAM)

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