Head of IT Services

As a Head of IT Services in Liverpool, you will lead the day-to-day delivery of technology services that enable research across the Not For Profit organisation. You will set clear priorities for the Technology department and ensure research users receive reliable, practical IT support, * Build strong relationships with Faculties, Schools, Research Institutes and Professional Services to understand research priorities and technology requirements.

• Act as the strategic business partner for research, translating academic requirements into a prioritised Research IT roadmap.
• Lead Research IT governance, ensuring investment decisions are evidence-based, transparent and aligned with institutional priorities.
• Develop business cases and investment proposals for major Research IT initiatives.
• Work closely with Infrastructure, Cyber Security, Applications and Data teams to ensure research services are delivered effectively.
• Identify emerging technologies, including AI, cloud, advanced computing, research software, digital laboratories and trusted research environments, evaluating opportunities for adoption.
• Support major research funding bids by providing strategic technology advice, cost models and digital infrastructure planning.

• Significant senior leadership experience within Research IT, Digital, Higher Education or a similarly complex research environment.
• Experience of developing and implementing technology strategy aligned to organisational objectives.
• Demonstrable success building relationships with senior academic stakeholders and translating business requirements into technology solutions.
• Experience managing strategic portfolios, programmes or major digital transformation initiatives.
• Experience preparing investment cases, influencing senior leadership and securing stakeholder buy-in.