IT Specialist

The client is seeking an experienced and highly skilled IT Support Specialist with 6+ years of hands-on IT support experience to serve as the primary point of contact for technical issues, troubleshooting, user support, endpoint administration, and ensuring a smooth day-to-day technical operation. This role is a great fit for someone who enjoys solving problems, mentoring junior technicians, owning issues end-to-end, and improving processes.

Information Technology & Information Systems, Information Technology & Information Systems, Technical Support, Technical Operations, Identify Issues, Customer Support/Service, Administrative Skills, Mentoring, Problem Solving Skills, Process Improvement, · Bachelor’s degree in Information Technology or related field or equivalent experience. Required 10 Years · Strong expertise in: Windows 11; macOS, Microsoft 365, Teams, Outlook, SharePoint/OneDrive. Required 6 Years · Strong expertise in endpoint management tools (Intune preferred; SCCM/JAMF a plus). Required 6 Years · Strong expertise in basic networking concepts (TCP/IP, DNS, DHCP, routing, Wi-Fi). Required 6 Years · Strong expertise in hardware setup, configuration, imaging tools, and device lifecycle management. Required 6 Years · Experience supporting remote, hybrid, and on-site users. Required 6 Years · Demonstrated ability to solve complex issues independently. Required 6 Years · Excellent communication, customer service, and technical documentation skills. Required 6 Years · Administer support across multiple office locations. Required · Ability to effectively work in a hybrid environment. Required · Ability to move IT equipment (up to ~35 lbs.). Required · ITIL Certification. Highly desired

Compensation: $42.00 - $47.00 per hour

AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues.

AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.