ServiceNow Developer

• Understand all technical aspects of the ServiceNow implementation including process and solution integration, workflow design and configuration, integration components (SSO, LDAP, etc.) and reporting

• Provide support for ServiceNow by troubleshooting a variety of difficult software problems, implementing bug fixes and performing root cause analysis

• Perform basic no- to low- code configuration of ServiceNow such as catalog items, workflows, form views, choice lists, dashboards, portal, etc.

• At least two years of experience with ServiceNow development, including core ITSM tables, Glide, scripting, UI actions, scheduled jobs, business rules, client scripts, data imports, custom apps, and a development method

• -At least three years of experience with Web development, including Web Services, X-HTML, CSS3, SQL, XML, jQuery or Angular

• At least three years of experience in one or more of the following back-end technologies: JavaScript, PHP, .NET, Java, or ColdFusion integrations in ServiceNow

• Demonstrated ability delivering core applications such as Incident, Problem, Change, Service Catalog, and CMDB

• Demonstrated experience with ServiceNow APIs and integration

• Demonstrated experience developing solutions consistent with architectural standards and ServiceNow best practices

• Demonstrated ability planning and executing platform upgrades and application releases through Production and Preproduction environments

• Experience with Agile development methodologies and the ITIL framework

• BS/BA degree in Computer Science, MIS, or related IT discipline

• Additional four years of related professional experience can be substituted for a BS/BA degree

Preferred Certifications:

• ServiceNow Certified Applications Developer (CAD)

• ServiceNow CIS IT Service Management or other similar ServiceNow certification

Big Impact Tech (BIT) is a Small Business providing IT and business management consulting to federal and commercial clients. We deliver mission-focused solutions in data, cloud, cybersecurity, and program management.