Technical Support Specialist in Pittsburgh

Energy Jobline
Pittsburgh, PA, United States
4 days ago
Apply on www.energyjobline.com
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Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Compensation
$45,760.0
Working hours
Regular working hours

Tech stack

HTML JavaScript (Programming Language) Active Directory Computer Literacy Microsoft Exchange Server Microsoft Office Networking Basics Remote Access Technology VMware Virtualization Office365

Job description

  • Performs software installation, end-user support and training tasks to ensure workstations meet company and user requirements.
  • Troubleshoots computer, printer and peripheral issues and resolves via telephone, in-person, e-mail or through remote access.
  • Documents and tracks issues in help desk ticketing system.
  • Conducts computer training for internal users on a regular basis

Requirements

  • Associate Degree or equivalent experience
  • 3 to 4+ years software and/or hardware technical support or help desk experience
  • Proficient with Microsoft Windows 11 operating systems, MS Office, and O365 suite of applications
  • Understanding of basic networking infrastructure.
  • Basic knowledge of Microsoft Active Directory, VMware virtualization and Microsoft Exchange.
  • HTML and JavaScript knowledge a plus
  • Excellent oral and written communication skills
  • Critical thinking and problem solving skills
  • Ability to prioritize effectively and manage shifting priorities
  • Must have reliable transportation for periodic regional travel.

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.energyjobline.com
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