Technical Support Specialist in Pittsburgh
Energy Jobline
Pittsburgh, PA, United States
4 days ago
- Discuss this with your agent
- Open in Claude
- Open in ChatGPT
Apply on www.energyjobline.com
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
Role details
Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Compensation
$45,760.0
Working hours
Regular working hours
Job source
Tech stack
HTML
JavaScript (Programming Language)
Active Directory
Computer Literacy
Microsoft Exchange Server
Microsoft Office
Networking Basics
Remote Access Technology
VMware Virtualization
Office365
Job description
- Performs software installation, end-user support and training tasks to ensure workstations meet company and user requirements.
- Troubleshoots computer, printer and peripheral issues and resolves via telephone, in-person, e-mail or through remote access.
- Documents and tracks issues in help desk ticketing system.
- Conducts computer training for internal users on a regular basis
Requirements
- Associate Degree or equivalent experience
- 3 to 4+ years software and/or hardware technical support or help desk experience
- Proficient with Microsoft Windows 11 operating systems, MS Office, and O365 suite of applications
- Understanding of basic networking infrastructure.
- Basic knowledge of Microsoft Active Directory, VMware virtualization and Microsoft Exchange.
- HTML and JavaScript knowledge a plus
- Excellent oral and written communication skills
- Critical thinking and problem solving skills
- Ability to prioritize effectively and manage shifting priorities
- Must have reliable transportation for periodic regional travel.
Apply for this position
This job is hosted externally. Click below to view the full posting and apply.
Apply on www.energyjobline.com
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
Good distractions
Loading talks and stories from around this role…