Data Center Operations Technician/Server Deployment Technician/IT Operations Technician/ Remote

We are seeking a Data Center Technician to support the installation, maintenance, and troubleshooting of servers, networking equipment, and data center infrastructure. The ideal candidate will have hands-on experience with hardware installation, structured cabling, rack and stack activities, break/fix support, and data center operations.

Responsibilities

• Install, rack, stack, and cable servers, storage, and network equipment.
• Perform hardware upgrades, replacements, and break/fix activities.
• Troubleshoot server, storage, and network hardware issues.
• Install and manage copper and fiber optic cabling.
• Label, document, and maintain cable management standards.
• Monitor data center environmental conditions and infrastructure.
• Replace failed components including drives, memory, power supplies, and network cards.
• Perform preventive maintenance and asset inventory management.
• Support operating system installations and basic configuration.
• Work with remote engineering teams during deployments and troubleshooting.
• Follow change management and incident management procedures.
• Maintain documentation for hardware inventory and network connectivity.
• Support power cycling and remote hands requests.
• Adhere to safety and security procedures within the data center.

• Experience with rack & stack of servers and network devices.
• Hardware troubleshooting and break/fix experience.
• Knowledge of Dell, HPE, Cisco, Lenovo, or Supermicro hardware.
• Experience with structured cabling (Cat5e/Cat6/Cat6A/Fiber).
• Basic networking knowledge (TCP/IP, VLANs, switches, routers).
• Familiarity with Windows Server and Linux.
• Experience using ticketing systems such as ServiceNow or Jira.
• Ability to lift equipment (up to 50 lbs) and work in a data center environment.
• Strong documentation and communication skills.

Preferred Qualifications

• CompTIA A+
• CompTIA Network+
• Cisco CCNA
• Dell, HPE, or Lenovo hardware certifications
• Experience with VMware or Hyper-V
• Experience supporting enterprise or hyperscale data centers