Senior End User Support Technician
ICONMA LLC
Fort Worth, TX, United States
8 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
6 years minimum
Compensation
$65,374
Working hours
Regular working hours
Job source
Tech stack
Information Technology Consulting
Desktop Computing
Guidewire PolicyCenter
Information Technology
Job description
Our Client, an IT Services and Consultant company, is looking for a Senior End User Support Technician for their Fort Worth, TX location., * The Senior Technical support role is pivotal in ensuring seamless end user support within our organization.
Requirements
Help Desk, Help Desk, Information Technology Consulting, Technical Support, Mobile Devices, Desktop PC, Laptop PC, Communication Skills, Problem Solving Skills, Health Plan, * Strong understanding of desktop/laptop/mobile device support principles and practices
- Excellent communication skills
- Flexibility to support users in office as well as Factory floor where applicable
- With a focus on providing exceptional technical assistance, the candidate will manage and resolve End user equipment-related issues efficiently.
- This role requires a proactive approach to problem-solving and a commitment to maintaining high standards of service.
- This position requires 6-8 years’ experience.
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