Desktop Support Technician

Our client is seeking a Desktop Support Technician to join their team supporting a large-scale PC refresh and end-user technology deployment initiative. This is an excellent opportunity for an entry-level IT professional looking to gain hands-on experience with device imaging, desktop deployments, asset management, and end-user support in a corporate environment., * Image, configure, and deploy Windows laptops and desktops following established procedures and standards.

• Perform workstation setup activities, including user profile configuration, software installation, and device preparation.
• Support large-scale PC refresh, hardware replacement, and migration projects.
• Track computer assignments, asset information, and inventory records to ensure accuracy.
• Prepare devices for deployment, shipment, and end-user delivery.
• Receive, process, and organize returned hardware and equipment.
• Assist with inventory management, asset tracking, and equipment auditing activities.
• Provide basic desktop support and troubleshooting for laptops, peripherals, and common hardware issues.
• Coordinate the movement of equipment between office locations, storage rooms, and deployment sites.
• Maintain organized inventory, staging, and deployment areas.
• Follow documented processes, procedures, and project guidelines with a high level of accuracy.
• Assist senior IT staff with deployment and support initiatives as needed.

Communication Microsoft 365 Asset Tracking Detail Oriented Desktop Support Customer Service Computer Science Asset Management Microsoft Windows Strong Work Ethic Inventory Staging Peripheral Devices Business Valuation Inventory Management Lifecycle Management Willingness To Learn Software Installation Information Technology Full Stack Development Business Transformation End-User Training And Support Troubleshooting (Problem Solving), The ideal candidate is detail-oriented, organized, and eager to build a career in IT while supporting hardware lifecycle management, workstation deployments, and desktop support operations., * High school diploma, GED, or equivalent.

• Strong attention to detail and organizational skills.
• Basic understanding of Windows operating systems and laptop hardware.
• Ability to follow written and verbal instructions in a structured environment.
• Strong work ethic and willingness to learn new technologies and processes.
• Reliable transportation and ability to travel between local office locations when necessary.
• Ability to lift and move computer equipment, monitors, and deployment materials.
• Strong communication and customer service skills., * Previous experience with desktop support, PC deployments, asset management, logistics, or technical support.
• Experience imaging and configuring Windows devices.
• Familiarity with ticketing systems, inventory management tools, or asset tracking platforms.
• Exposure to Microsoft 365 environments and corporate IT support practices.
• Associate degree, technical certification, or coursework in Information Technology, Computer Science, or a related field.

Top Skills

• Desktop Support & Hardware Troubleshooting
• PC Imaging & Device Deployment
• Asset Management & Inventory Tracking
• Laptop Refresh & Migration Support
• Windows Operating Systems
• Technical Logistics & Equipment Management
• Customer Service & End-User Support, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.