PC Technician

We are seeking a detail-oriented PC Technician to support IT warehouse operations, hardware deployment activities, and end-user technology lifecycle management. This role is responsible for preparing, deploying, tracking, and recovering IT assets while ensuring employees receive the equipment and support they need to remain productive. The ideal candidate will have experience in desktop support, hardware deployment, inventory management, or IT service operations and enjoy working in a fast-paced environment where organization, accuracy, and customer service are critical to success., * Manage IT hardware deployment and fulfillment activities, ensuring timely delivery of equipment to end users

• Process and complete assigned tickets through the ServiceNow ticketing system
• Receive, track, inventory, and distribute desktops, laptops, monitors, mobile devices, and peripheral equipment
• Maintain accurate hardware inventory records and update asset information within SAP and other asset management systems
• Prepare, configure, and image Windows 11 devices for deployment
• Package and ship IT equipment to remote employees and field locations
• Process returned equipment and follow established data retention, asset recovery, and disposal procedures
• Coordinate equipment recovery efforts for offboarded employees, including communication with managers and end users
• Generate and distribute shipping materials, including return labels and packaging for remote users
• Assist with workstation setups, monitor installations, docking stations, and peripheral deployments
• Verify incoming hardware shipments, perform inventory audits, and ensure inventory accuracy
• Follow all company IT policies, procedures, and security requirements
• Maintain accurate documentation of deployed, recovered, and inventoried assets
• Support other warehouse, deployment, and desktop support initiatives as assigned

ServiceNow Warehousing Communication Microsoft 365 Data Retention Asset Tracking Asset Recovery Detail Oriented Problem Solving Desktop Support Customer Service Asset Management SAP Applications Business Valuation Service Operations Docking (Computers) IT Asset Management Inventory Management Warehouse Operations IT Service Management Organizational Skills Packaging And Labeling Full Stack Development Valid Driver’s License, * Valid driver’s license and ability to travel between local sites as needed

• Experience in an IT-related role such as Desktop Support, Service Desk, Hardware Deployment, Mobility Support, Asset Management, or Technical Support
• Experience supporting Windows 11 environments
• Familiarity with Microsoft 365 applications and services
• Experience using ticketing or IT service management platforms such as ServiceNow, Remedy, or other ITSM solutions
• Strong organizational skills with excellent attention to detail
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Strong verbal and written communication skills
• Customer-focused approach with strong problem-solving abilities, * Experience with hardware fulfillment, asset tracking, and inventory management
• Familiarity with SAP and IT asset management processes
• Experience imaging, configuring, and deploying desktop and laptop hardware
• Experience supporting enterprise hardware lifecycle programs
• Knowledge of shipping, receiving, and logistics processes within an IT environment, * Hardware Deployment
• Asset Management
• Windows 11
• Computer Imaging
• Desktop Support
• ServiceNow
• ITSM Platforms
• SAP
• Microsoft 365
• Hardware Inventory Management
• Device Configuration
• Equipment Recovery
• Shipping & Receiving
• Technical Support, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Business Transformation Technology Lifecycle Management $41,600 - $45,760 / yr Posted yesterday

This role is STARs-friendly: Skilled Through Alternative Routes.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.