Enterprise Mobile Support Technician

Stellar Professionals
Charlotte, NC, United States
5 days ago
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Role details

Contract type
Contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Working hours
Regular working hours
Job source

Tech stack

Apple IOS Cyber Security System Configuration Airwatch Microsoft InTune

Job description

As a Mobile Deployment Technician, you will configure, deploy, and manage enterprise mobile devices while providing first-level support to end users.

Requirements

  • Mobile Deployment: 3+ years of hands-on experience deploying and configuring mobile devices, including iOS platforms.
  • MDM Platforms: 3+ years using Mobile Device Management tools (e.g., Microsoft Intune, AirWatch, or similar).
  • End-User Support: 3+ years in first-level technical support, break/fix, troubleshooting, and issue resolution.
  • Logistics & Tracking: Experience managing device scheduling, tracking, inventory, and user handoffs.
  • Security & E-Cycling: Knowledge of IT security practices, device lifecycle management, and secure device disposal/e-cycling.
  • Customer Service: Strong collaboration and end-user customer support skills.

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