Entry Level IT Technician *HIRING ASAP*

The IT Hardware Technician provides hands-on IT hardware support. This position is responsible for preparing, deploying, troubleshooting, receiving, and tracking computers and related equipment while maintaining accurate inventory and asset records., * Configure, image, and prepare laptops, desktops, monitors, docking stations, and peripherals for deployment.

• Troubleshoot and perform basic break/fix repairs on end-user hardware.
• Process new-hire equipment, hardware replacements, refreshes, and returned devices.
• Maintain accurate inventory, asset tags, serial numbers, and equipment assignments.
• Receive, organize, package, and ship IT equipment as needed.
• Document work and update service tickets and asset records.
• Follow established security, asset-management, and hardware-handling procedures.
• Provide professional and timely support to end users and IT teams.

Apple IPad Microsoft 365 Issue Tracking Microsoft Azure Desktop Support Customer Service Asset Management Microsoft Outlook Technical Support Help Desk Support Peripheral Devices Personal Computers Business Valuation Docking (Computers) IT Service Management CompTIA Certification Information Technology Full Stack Development Business Transformation Hardware Troubleshooting Verbal Communication Skills Troubleshooting (Problem Solving)

At least 2 years, * Previous experience in hardware depot, desktop support, field services, or a similar IT support role preferred OR Recent CompTIA + cert

• Basic knowledge of Windows PCs, laptops, monitors, docking stations, and peripherals.
• Strong troubleshooting, organizational, and customer-service skills.
• Experience with IT ticketing, asset-management, and device-deployment tools is preferred.
• Ability to work independently and as part of a team.

Physical Requirements

• Ability to lift and carry up to 30 lbs.
• Ability to push and/or pull up to 50 lbs.
• Ability to stand, walk, bend, stoop, reach, and move IT equipment throughout the workday.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Skills

Microsoft office, Troubleshooting, Desktop, Support, Windows, Customer service, Technical support, Help desk support, Office 365, Microsoft, pc troubleshooting, windows 11, Azure, Windows os, Hardware, Imaging, Pc imaging, Ticketing system, Application support, Hardware troubleshooting, Information technology, customer service skills, installing hardware, ipad, autopilot, thin clients, macintosh, apple os, apple ios

Top Skills Details

Microsoft office, Troubleshooting, Desktop, Support, Windows, Customer service, Technical support, Help desk support, Office 365,Microsoft, pc troubleshooting, windows 11, Azure, Windows OS, Hardware, Imaging, PC Imaging, Ticketing system, Application support, Hardware tr, * 2+ years of hands-on deskside, desktop, field-services, or enterprise technical-support experience, or comparable demonstrated capability.

• Working knowledge of Windows, Microsoft 365, Outlook, Teams, common browsers, printers, peripherals, mobile devices, and basic network connectivity.
• Experience using an ITSM or ticketing platform; ServiceNow experience is strongly preferred.
• Ability to troubleshoot methodically, follow documented procedures, recognize scope boundaries, and escalate effectively.
• Strong written and verbal communication with a professional, customer-focused approach.
• Ability to manage competing priorities, maintain accurate records, and work independently while collaborating with distributed teams.
• Ability to meet the approved on-site schedule and any site-specific travel, on-call, or after-hours requirements as needed, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.