IT Field Service Support in Malden, MA (Onsite)

Noblesoft Technologies
Malden, MA, United States
4 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work

Tech stack

Active Directory Microsoft Azure Desktop Computing Network Troubleshooting Microsoft Office Software Deployment Microsoft InTune Laptops Servicenow

Job description

  • Provide deskside support for laptops, desktops, mobile devices, printers, and AV equipment
  • Troubleshoot hardware, software, and network issues
  • Perform OS imaging/reimaging and software installations
  • Support Azure, Intune, and Active Directory environments
  • Manage and resolve tickets using ServiceNow or similar tools
  • Travel to nearby locations (own vehicle required; mileage reimbursed)
  • Deliver excellent customer service and timely issue resolution

Requirements

  • Experience with Windows 10/11, Office 365, Teams
  • Knowledge of Azure, Intune, Active Directory
  • Basic LAN/network troubleshooting
  • Strong communication and customer-facing skills

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