Senior Administrator - MDM Intune,Intune

HCL Technologies
Northbrook, IL, United States
1 day ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Working hours
Regular working hours

Tech stack

Microsoft Windows Active Directory Application Packaging Microsoft Azure BitLocker Drive Encryption Dynamic Host Configuration Protocol Domain Name System (DNS) Virtual Private Networks (VPN) Microsoft Software System Center Configuration Manager Virtual Desktops Windows PowerShell
+9 more
Remote Access Technology Azure Active Directory Remote Service Software Technical Data Management Systems Enterprise Software Applications Guidewire PolicyCenter Microsoft InTune Deployment Automation User Administration

Job description

Manage and support Windows 10/11 desktop and laptop environments. Perform remote troubleshooting for hardware, OS, software, and connectivity issues. Administer and support Active Directory, Group Policies (GPO), and user account management. Manage devices through Microsoft Intune, Endpoint Manager, and traditional management tools such as SCCM/MECM. Deploy operating systems, software packages, patches, and security updates. Support device enrollment, Autopilot provisioning, and compliance policies. Monitor endpoint health, performance, and security status. Resolve incidents, service requests, and problem tickets within SLA. Perform root cause analysis and implement preventive measures. Support VPN, remote access, and hybrid workplace technologies. Maintain asset inventory and device lifecycle processes. Create and update technical documentation, SOPs, and knowledge articles. Collaborate with Service Desk, Security, Network, and Infrastructure teams., Microsoft Defender for Endpoint BitLocker Management DNS, DHCP, TCP/IP fundamentals Azure Virtual Desktop (AVD) ITIL Framework Endpoint Security & Compliance Management

Requirements

Manufacturing Data Management, Manufacturing Data Management, Microsoft Windows Operating System, Maintenance Services, Laptop PC, Microsoft Windows NT Group Policy, Microsoft Product Family, System Center Configuration Manager (SCCM), Service Level Agreement (SLA), VPN (Virtual Private Network), Windows 10/11 Administration Active Directory & Azure AD (Entra ID) Group Policy (GPO) Microsoft Intune / Endpoint Manager SCCM / MECM Windows Autopilot PowerShell Scripting Microsoft 365 Endpoint Management Software Packaging & Deployment Troubleshooting & Incident Management Remote Support Tools

About the company

Information at a Glance

Why HCLTech?

At HCLTech, youll supercharge your potential. Youll find your career. And youll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.

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