Part-Time IT Support Specialist (ABA Clinic)

Join a mission-driven team supporting children and families through ABA therapy. Behavior Functions Inc. is hiring a Part-Time IT Support Specialist to keep our clinical technology running smoothly. You’ll troubleshoot devices, manage secure access, and empower staff with reliable tech tools-all while ensuring HIPAA compliance. Ideal for someone who enjoys solving problems and making a meaningful impact.

Responsibilities

• Provide on-site and remote technical support for clinicians, supervisors, and

administrative staff

• Troubleshoot issues with laptops, tablets, printers, and mobile devices used in therapy

sessions

• Maintain HIPAA-compliant data security protocols across devices and networks

• Support onboarding/offboarding with IT setup, user accounts, and permissions

• Assist with EMR platform access (e.g., CentralReach, Catalyst) and integrations

• Monitor Wi-Fi connectivity and troubleshoot clinic network issues

• Document IT procedures and maintain support logs for compliance audits

• Coordinate with external vendors for hardware/software procurement and repairs, The position is part-time, approximately 5-12 hours per week, with occasional special projects

Do you have experience in macOS?, * Experience in IT support, preferably in healthcare or behavioral health settings

• Familiarity with HIPAA compliance and secure data handling

• Proficiency with Windows, MacOS, and mobile device management

• Knowledge of productivity tools (Microsoft 365, Google Workspace)

• Strong communication and problem-solving skills

• Ability to work independently and prioritize urgent requests Ideal Candidate

• Tech-savvy and empathetic, with a service mindset

• Comfortable supporting clinicians in high-stakes, time-sensitive environments

• Interested in contributing to a mission-driven organization that serves neurodiverse communities

Bonus Skills

• Experience with ABA software platforms (e.g., CentralReach, Rethink, Catalyst)

• Familiarity with remote support tools (e.g., TeamViewer, AnyDesk)

• Basic scripting or automation (e.g., PowerShell, Bash

• Web Management experience is a plus!

Pulled from the full job description

• Professional development assistance
• Tuition reimbursement
• 401(k)
• Paid time off
• Flexible schedule, * 401(k)
• Flexible schedule
• Paid time off
• Professional development assistance
• Tuition reimbursement