Small Change Analyst

The Small Change Analyst will deliver low-risk, high-frequency small changes and Business-as-Usual (BAU) improvements, ensuring minimal disruption to live insurance platforms, underwriting and customer service.

This offers an opportunity to work with business stakeholders and technical teams to support the delivery of improvements across our insurance operations.

What You’ll Be Doing:

• Gather and agree business requirements, assess their impact and coordinate solutions with stakeholders and developers.
• Deliver and track changes, including system configuration, user acceptance testing and defect resolution.
• Communicate clearly with stakeholders and technical teams, ensuring changes follow the agreed change management processes.

• Strong Microsoft Office skills, including Excel, with clear communication and a methodical approach to resolving and escalating issues.
• Financial services experience, preferably in insurance, with knowledge of the regulated environment; experience with insurance policy or claims systems is desirable.
• A collaborative, creative and self-motivated approach, with a positive attitude to change and a focus on quality and delivering value.

• An attractive salary & benefits package, including 26 days’ holiday, pension, access to healthcare support, and a range of other flexible benefits.
• A collaborative and supportive working environment, where you can develop & refine your industry knowledge and skills, and progress through your career.
• A hybrid working pattern out of our London office.

PIB Group is one of the UK’s fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters.

We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be.