SAP Basis consultant

The successful candidate will be responsible for delivering technical SAP services that maintain and enhance the reliability, availability, security, and performance of Dunelm’s SAP landscape as per best practice. You will work closely with SAP functional and technical teams, Enterprise Architects, Security and Compliance teams, Service Desk colleagues, and wider business stakeholders to support both business-as-usual operations and strategic transformation initiatives.

• Delivery of SAP implementation activities in line with service request SLAs and agile principles ways of working using Kanban boards
• Provide technical leadership with the internal SAP tech services team, Tech and Digital teams, and other business stakeholders to undertake and / or oversee day to day delivery of SAP.
• Implementation projects (end-to-end) from Design phase to Go-live phase.
• Undertake the overall support and maintenance activities, ensuring all SLAs for system reliability, availability and performance are achieved.
• Act as an internal SME to solve issues in a fast-paced environment with demanding deadlines relating to the SAP & non-SAP systems.
• Undertake and / or oversee the identification of root causes of any issues that impact the system availability.
• Contribute to the SAP Basis performance improvements, including technical monitoring and capacity management.
• Support the SAP Basis tech lead in the development and implementation of the SAP roadmap and other initiatives.
• Maximise the synergy of shared services provided by other teams to increase collaboration and delivery of changes with agile approach ways of working., * System Implementation & Configuration: Deploy and configure SAP S/4HANA systems on-premises or in cloud environments (AWS, Azure, GCP).
• HANA Database Administration: Manage HANA in-memory databases, including backups, performance tuning, and troubleshooting.
• System Monitoring & Performance Tuning: Use tools like SAP Solution Manager and Focused Run to monitor system health and optimize performance.
• Upgrades and Patches: Apply support packages, kernel upgrades, and enhancement packs to keep systems current.
• Integration Support: Facilitate integration with SAP Fiori, SAP Gateway, and third-party systems.
• Backup and Recovery: understanding of backup strategies and disaster recovery plans.
• Monitoring and Troubleshooting: Use tools like Solution Manager to monitor system health and resolve issues.
• Database Administration: Support MSSQL, HANA, or other databases underlying SAP systems.
• Transport Management: Handle SAP transport requests and manage the transport directory. Good understanding of transport management tool Active Control., Meet John, our Chief Tech and Innovation Officer, who shares insights into the exciting things happening in tech, why Dunelm is his happy place, and his unique route into the tech world.

Work your way

We want our colleagues to feel at home wherever they work, so that they are comfortable and can be their best selves. In addition, we want everyone to feel connected to the business, our strategy and the teams they work with.

Where hybrid working is applicable, colleagues need to strike the right balance to fulfil both of these important factors. You will find the right mix of being at home, in the office & out in the business, bearing in mind business needs, job role and level of responsibility.

Wellbeing is more than just a buzzword here

From our Wellbeing Buddies and Mental Health First Aid training to our progressive parental leave, menopause policies and Colleague Support Fund, we’re committed to supporting our colleagues in every area - and at every stage - of their lives. Through our partnership with the Retail Trust, everyone at Dunelm has free access to a 24/7 Virtual GP, as well as therapy and counselling, plus information, guidance and advice in all areas of financial, emotional and physical wellbeing.

Look in our toy box

Of course, you should never judge a business by its tech stack. But take a peek at the range of technologies our engineers and developers are currently playing with.

Dazzling design

At Dunelm, we love every aspect of the design process. We’re continually researching new developments in packaging, materials and production methods, tapping into new data insights and keeping track of changing lifestyle trends. We’re hugely collaborative in the way we work. Together, the teams here have a direct impact on our success, creating amazing products that drive sales and delight our customers, as well as providing direction for our wide and varied range of brands. Please accept Functional Cookies to view this content Please accept Functional Cookies to view this content

Keep on growing

Join us on the tech side and you’ll have access to a huge array of learning and development opportunities, including a variety of internally created workshops and externally accredited courses. We also have a substantial tech-specific budget to fund e-Learning licenses, conference visits, resources, and qualifications, plus dedicated mentors, well-being buddies and a wide range of network groups to support you as you progress. Housewarming & Settling In where you can find out more about the wider business, our culture, behaviours, networks and wellbeing support Thrive, our learning and skills platform which gives you a blended, bite-sized, social learning experience with learning relevant to your role Our Enterprise Leadership Programme designed specifically for our strong growth potential Heads of Department to help them reach the next level in their career Our INSPIRE Programme designed for our strong growth potential senior managers across the business to enhance their leadership capability Our EXPLORE Programme designed to prepare our next generation of Line Managers Personal Effectiveness workshops and self-led learning, also delivered through Thrive Apprenticeships opportunities relevant to your role - from level 2 (equivalent to GCSE) through to Level 7 (equivalent to Masters) Colleague Development Fund to support colleagues in accessing external training relevant to your role Coaching and mentoring opportunities to support you in your current role and help you prepare for the next Self-awareness tools to help you understand what really matters to you, and where your own talents and ambitions lie Progress conversations that reflect on how you’re doing and define your focus areas for the coming months Career conversations that explore what you want from your career, in light of your current capabilities, potential and future aspirations

We are looking for a skilled and experienced SAP Basis consultant to join our established Basis team of 2 in the SAP technical services team., Install, apply support patch, configure, administer, and support SAP environments including:

• SAP ERP
• SAP EWM
• SAP PO
• SAP NetWeaver (ABAP and Java)
• SAP HANA
• SAP S/4HANA
• SAP Solution Manager
• SAP Web Dispatcher, * Technical Expertise: Strong understanding of SAP NetWeaver and S/4HANA architecture, operating systems (Linux/Windows), and databases.
• Tools Proficiency: SAP Solution Manager, SAP HANA Cockpit, SAP Fiori Admin Console, SAP Cloud Connector, BTP and SAP Landscape Management (LaMa).
• Problem-Solving: Ability to diagnose and resolve complex system issues.
• Communication: Collaborate with functional teams, developers, and external vendors.
• Certifications: SAP Basis, HANA, S/4HANA and BTP certifications are often preferred.
• Experience: Experience in SAP implementation, upgrade, patching and one or two S/4HANA implementation, migration/transformation.
• Soft Skills: Strong problem-solving, communication, and collaboration abilities.
• Exposure to Agile delivery methodology using Kanban on Jira
• Experience in using EPI-USE Archiving and Data refresh tools.

Behaviours/Values:

Our shared values of ‘act like owners’, ‘keep listening and learning’, ‘long term thinking’, and ‘stronger together’ help ensure we are always finding better ways of doing things and spending our time focusing on what’s important.

Behaviours We Like:

• Collaborative and team-oriented approach.
• Curiosity and a continuous learning mindset.
• Positive and proactive attitude.
• Ability to influence stakeholders and build effective working relationships.
• Strong prioritisation and organisational skills, particularly when managing competing demands.
• Customer-focused mindset.
• Results and delivery-oriented approach.
• Accountability and ownership.
• Excellent verbal and written communication skills.
• Self-motivated with the ability to work independently.
• Commitment to personal and professional development.
• Adaptability and flexibility in a fast-changing environment.

Along with competitive salaries, we offer a range of other great benefits to recognise the unique contribution you bring.

Salary Advance so you can access up to 50% of the money you’ve earned during the month, rather than having to wait until pay day

Instant discounts with a range of other companies to help you stretch your budget

Pension contributions to help you save for your retirement

ShareSave scheme that enables you to save monthly and buy Dunelm shares at a discounted rate, building up your investments for a rainy day

Continuous training and coaching to ensure you feel confident in your current role and ready for any new challenges

Access to wellbeing support as and when you need it, including an online GP for you and your immediate family

Colleague networks that give everyone a voice and create an environment where we all feel at home

Outstanding development opportunities and all the support you need to grow your career the way you want

33 days annual holiday plus your birthday off to celebrate, and another day when you move home, so you can get settled in

Generous discounts on all our own products, in-store and online to help you make your house a home

Cycle to work scheme to help you keep your fitness up and your travel costs down

Charity day off (paid, of course) so you can volunteer for a charity that matters to you

We are the UK’s leading homewares retailer, helping customers create homes they love. Our supportive and collaborative culture makes Dunelm a place where colleagues can thrive and feel at home too.

Work your way, together

We’re a hybrid business, which means you’ll have flexibility alongside time together with your team. In this role, you can expect a minimum of 1 day per fortnight in our Leicester Office helping you stay connected, collaborate and do your best work for our customers., Today, Dunelm is a leader in the £11bn UK homewares market. With over 200 stores across the country and a successful online operation - dunelm.com - we offer over 60,000 products across a broad range of categories. But where did it all begin?