ServiceNow Developer/System Administrator

The ServiceNow Developer and System Administrator supports, enhances, and maintains the ServiceNow platform. This dual-role position involves both backend development and platform administration to ensure the system remains scalable, secure, and aligned with organizational needs., Please note: This position is part of a proposal effort and will be filled only upon contract award.

• Designs, develops, and implements custom solutions on the ServiceNow platform using JavaScript, Flow Designer, and ServiceNow Studio.

• Maintains and administers ServiceNow applications, modules, and update sets.

• Implements system enhancements, integrations, and new applications based on business requirements.

• Performs regular system audits, upgrades, and patching activities.

• Creates and maintains documentation for technical architecture, configuration, and user guides.

• Monitors system performance and resolve issues in a timely manner.

• Collaborates with cross-functional teams to support ITSM, HRSD, CMDB, and custom applications.

• Manages user roles, access control, and security configurations.

Do you have experience in UI?, * 4+ years of experience with ServiceNow development and system administration

• Proficiency with Glide API, Script Includes, Business Rules, and UI Policies

• Experience configuring and maintaining ServiceNow core modules (e.g., Incident, Change, Asset, CMDB)

• ServiceNow Certified System Administrator (CSA)

• Strong understanding of REST/SOAP integrations and data mapping

• Excellent troubleshooting, communication, and documentation skills

• ServiceNow Certified Application Developer (CAD), preferred

• Experience with ServiceNow ITOM, ITAM, or SecOps modules, preferred

• Prior experience in enterprise environments with CI/CD pipelines and agile methodologies, preferred

• Familiarity with Nuvolo or other industry-specific applications built on ServiceNow, preferred

4.04.0 out of 5 stars Springfield, MO Remote $80,000 - $160,000 a year, Pulled from the full job description

• AD&D insurance
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance
• Life insurance, * $80,000- $160,000 annual. Salary is dependent upon experience level and qualifications/certifications, * 401K Employer Matching
• Paid Time Off (PTO)
• Holidays
• Health Insurance
• Dental Insurance
• Vision Insurance
• Employer-paid Life Insurance
• Employer-paid AD&D Insurance
• Employee-paid voluntary benefits
• Employee development resources