Infrastructure Engineer

The Infrastructure Engineer will support, secure, maintain, and improve technology infrastructure across a distributed, multi-site environment. The role spans on-premises and cloud systems, Microsoft 365, identity platforms, endpoints, mobile device management, networking, monitoring, automation, and other business-critical infrastructure services. This engineer will combine hands-on infrastructure support with project work, modernization, security, troubleshooting, documentation, and collaboration with IT team members, business stakeholders, site leaders, vendors, and external partners., The Infrastructure Engineer will support and improve a distributed technology environment consisting of servers, cloud services, endpoints, networking, monitoring platforms, and collaboration technologies. Key responsibilities include:

• Maintain and improve infrastructure across cloud, on-premises, endpoint, networking, and collaboration environments.
• Participate in infrastructure projects, system deployments, lifecycle upgrades, site initiatives, standardization, and modernization efforts.
• Monitor infrastructure performance and troubleshoot technical incidents.
• Participate in root-cause analysis and efforts to improve resiliency.
• Support cybersecurity practices including least privilege, secure configuration, patching, vulnerability remediation, access controls, logging, and monitoring.
• Administer mobile device and endpoint management technologies.
• Install, configure, patch, migrate, administer, and decommission infrastructure components.
• Provide technical guidance to employees, site leadership, and other IT team members.
• Maintain technical documentation, procedures, diagrams, support materials, and knowledge-base content.
• Follow established change management, cybersecurity, compliance, and operational support procedures.

5 years of infrastructure/systems engineering experience in a production environment. Strong hands-on experience with Microsoft infrastructure, including Azure/Azure Cloud, Microsoft 365, Active Directory/Entra ID, and Windows Server. Cisco Meraki experience is required, including administration and troubleshooting in a production network. Strong understanding of network protocols and networking fundamentals; candidate should be able to troubleshoot connectivity and network-related infrastructure issues independently. Hands-on experience configuring, managing, and troubleshooting firewalls and switches. This should be actual administration, not simply working alongside a networking team. Experience with Barracuda or a comparable network/security platform. Endpoint/device-management experience, ideally Intune/MDM, along with infrastructure security, monitoring, patching, and vulnerability-remediation experience. Preferred Skills:

• Experience supporting distributed, multi-site environments.
• PowerShell, scripting, automation, Infrastructure as Code concepts, or configuration management experience.
• Experience with Microsoft Intune, Defender, Sentinel, Azure Monitor, or similar technologies.
• Hands-on Intune experience involving MDM/MAM, device compliance policies, Conditional Access, or endpoint governance.
• Familiarity with ITIL, cybersecurity controls, disaster recovery, business continuity, and vendor-supported infrastructure services.