IT & Systems Administrator
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Role details
Tech stack
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Job description
We’re looking for a hands-on IT & Systems Administrator who can handle everything from locking down our internal security to getting a new hire fully set up and productive on their first day. You’ll work closely with ownership and operations to manage our devices, accounts, CRM, and automation tools - and help us build a more efficient operation as we grow.
This is a real ownership role. You won’t be sitting in a ticket queue. You’ll be the person who builds and maintains the systems our team runs on.
Responsibilities
- Set up and manage internal password security using a business password manager and enforce company-wide access policies
- Administer company email accounts - provisioning, offboarding, alias management, and security settings
- Configure and deploy iPads and mobile devices for field and office staff, including app installation and MDM enrollment
- Onboard new employees with CRM access (JobNimbus), email accounts, device setup, and role-based permissions
- Maintain and troubleshoot our JobNimbus CRM - workflows, user permissions, integrations, and data hygiene
- Support automation and pipeline workflows in Go High Level (GHL) including CRM integrations, lead routing, and follow-up sequences
- Oversee cloud storage, file-sharing permissions, and internal data security practices
- Provide day-to-day IT support for staff - hardware, software, connectivity, and app access issues
- Identify inefficiencies in our tech stack and propose improvements to help the business scale
Requirements
Do you have experience in Productivity software?, * 2+ years of IT support, systems administration, or similar hands-on tech role
- Experience with mobile device management (MDM) and Apple/iPad deployment
- Strong working knowledge of email platforms (Google Workspace and/or Microsoft 365)
- Proven ability to manage user accounts, access controls, and security best practices
- Comfortable in a fast-moving, non-corporate environment - we move fast and expect you to keep up
- Clear communicator who can explain tech to non-technical field staff without the jargon
Preferred / Bonus Skills
- Go High Level (GHL) experience
- JobNimbus CRM administration
- Development or scripting skills (automation, APIs, integrations)
- Experience with Zapier, Make.com, or similar automation platforms
- Background in field services, construction, or trades industry
- Familiarity with MDM platforms such as Jamf or Mosyle
Benefits & conditions
Pulled from the full job description
- Professional development assistance
- 401(k)
- Health insurance
- 401(k) matching
- Paid time off
- Vision insurance
- Dental insurance, * 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
About the company
Zeke’s Roofing is one of Tampa Bay’s fastest-growing residential roofing companies, serving six counties across the Tampa Bay area. We’re a no-nonsense, high-performance team built on doing things the right way - and our slogan says it all: Don’t Freak, Call Zeke. As we scale, we need a sharp IT professional to own our internal tech stack and keep our team running smooth from day one.
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