Application Support Engineer

We are looking for an experienced Application Support Engineer with hands-on experience in application support, monitoring tools, and banking or card payment applications. Required Skills

• Excellent verbal and written communication skills.
• Strong application support background.
• Unix/Linux experience.
• SQL and PostgreSQL.

• ITSM processes:

• Incident Management
• Change Management
• Service Tickets
• Work Orders

• Monitoring and observability tools:

• Grafana (some hands-on experience is mandatory)
• Dynatrace
• Application support experience in the Banking or Card Payments industry.
• PCF (Pivotal Cloud Foundry).

Work Requirements

• Must be flexible to work morning and afternoon shifts.
• Weekend support may be required.
• Strong troubleshooting and problem-solving skills.
• Ability to work in a critical production support environment.

Note: This is an urgent and critical requirement. Candidates with relevant application support experience and basic hands-on Grafana knowledge are encouraged to apply.