NOC Technician

Insight Global

Charlotte, NC, United States

2 months ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

5 years minimum

Working hours

Regular working hours

Job source

dejobs.org

Tech stack

Border Gateway Protocol Spanning Tree Protocols Ethernet Network Topologies Internet Service Provider Open Shortest Path First (OSPF) RS-232 X.25 (ITU-T Recommendations) Juniper Network Support Cisco

Job description

Insight Global is seeking a NOC Technician for one of our large telecommunications clients. Primary responsibility will be break/fix and assisting with network migration efforts. Opens trouble tickets and works the repair of management network element connectivity with field operations, and other work groups. Knowledge of Ethernet routers / switches. Able to follow MOPs, anticipate problems, and take corrective action proactively. Understands and researches technical issues through vendor documentation. Understands telecom, network topology and repair procedures. Works with minimal supervision in NOC environment.

Requirements

5+ years of recent Telecom NOC experience (no contract hoppers)
Telecom/Cable/Internet Service Provider industry IP NOC experience (not provision edge/working on core, monitoring the core network itself)
Experience with Cisco, Juniper, and Nokia platforms (specifically layer 2)- LEGACY equipment (15+ years old)
Layers 2 & 3 switch and router configuration and troubleshooting
RS232 and X.25 experience
VRF, Spanning tree, OSPF, BGP experience
Experience with isolation of telecom equipment trouble
Advanced customer service, organizational interaction, and teamwork skills
Ability to effectively prioritize and execute tasks in a high-pressure environment. * Management network experience
Cisco or Juniper Certification