Business Development & Growth Manager - Managed IT & Cybersecurity
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Role details
Tech stack
Job description
You will manage new opportunities coming from marketing, referrals, partnerships, networking, and other channels. The role includes fast inquiry response, initial discovery and qualification, and guiding prospects through the sales process with clear communication and consistent follow-up.
- Manage new opportunities generated through marketing, referrals, partnerships, networking, and other channels
- Respond promptly to new inquiries and conduct initial discovery and qualification calls
- Understand prospective clients’ business challenges and technology needs
- Identify decision-makers, timelines, priorities, and potential opportunities
- Coordinate technical discovery meetings when necessary
- Support proposal development and move opportunities through the sales process
- Re-engage previous prospects and inactive opportunities
- Develop new business opportunities through consistent outreach and relationship building
- Identify prospective businesses and decision-makers and conduct outreach via phone, email, LinkedIn, and other channels
- Generate qualified discovery meetings and maintain strong relationships with business owners and executives
- Build referral relationships and attend relevant networking and business events
- Maintain an organized, accurate sales pipeline in the CRM, including opportunity stages, next steps, and follow-up dates
- Monitor open proposals, track next steps, track lead sources and results, and support sales reporting
- Identify stalled opportunities and help improve internal sales processes by documenting repeatable business-development workflows
- Perform market research, competitive research, and explore new sales channels
- Support partnership development and assist with special business-development projects, * Discovery meetings
- New sales pipeline and proposal activity
- New recurring revenue, project revenue, and gross profit generated
- Conversion rates, lead response time, and follow-up consistency
- Self-generated opportunities and new business relationships
Activity matters, but measurable business results are the priority.
Requirements
- Entrepreneurial, self-motivated, persistent, and highly organized
- Comfortable initiating conversations and building professional relationships
- Confident communicating with business owners and executives
- Comfortable working independently and following up consistently
- Comfortable using a CRM and managing multiple opportunities at the same time
- Comfortable working in a performance-measured environment
- Curious and willing to learn
- Comfortable using modern technology and AI tools for research, preparation, and productivity
- Interested in helping build and improve a growing organization
- Prior IT industry experience is helpful but not required
- Trainable to develop a working business-level understanding of services including managed IT services, cybersecurity, Microsoft 365, cloud solutions, data backup and disaster recovery, network infrastructure, IT consulting, endpoint security, business continuity, and technology projects
- Comfortable creating opportunities rather than relying exclusively on inbound leads
Technologies you’ll use
- Microsoft 365
- AI tools
- CRM, * BDR: 5 years (Preferred)
- B2B sales: 5 years (Preferred)
Benefits & conditions
- Employee discount
- Flexible schedule
- Professional development assistance
- Referral program
About the company
Secure Techies, LLC. is expanding its client base with a performance-driven Business Development & Growth Manager focused on building pipeline and generating qualified opportunities. This onsite role in Canoga Park, CA owns inbound sales activity and outbound prospecting, while the technical team provides engineering and technical support.
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