IT Support Specialist (grow into Sys Admin)

RIVERSIDE RECRUITING LLC
Ravenna, OH, United States
5 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Compensation
$60,000 - $85,000
Working hours
Regular working hours
Languages
German

Tech stack

Microsoft Windows Active Directory Microsoft Online Services Microsoft Outlook Dynamic Host Configuration Protocol Desktop Computing Domain Name System (DNS) Hyper-V Virtual Private Networks (VPN) Windows PowerShell Azure Active Directory Microsoft SharePoint
+5 more
Wi-Fi Technology Computer Networking Systems Firewalls (Computer Science) Microsoft InTune Laptops

Job description

  • Onsite initially, 1-2 hybrid days once established
  • IT Support with a defined path into Systems Administrator
  • Support Windows 11, Microsoft 365, Outlook, and Teams
  • Support desktops, laptops, printers, mobile devices and barcode scanners
  • Handle tickets and resolve most day-to-day issues independently
  • Work with Active Directory, Group Policy, DNS, DHCP, Entra ID, VPN and WiFi
  • Take on more responsibilities over time to grow into a Systems Administrator role
  • Provide occasional after-hours support for planned maintenance and critical incidents, with comp time

Requirements

  • Professional IT support
  • Reliable with great communication skills
  • Windows, Microsoft 365, Outlook, Teams
  • Working knowledge of Active Directory
  • Ability to handle day-to-day issues with little supervision
  • Willingness to learn and take on more responsibility
  • Ability to pass a background check

Preferred

  • Microsoft Entra ID, Exchange Online, SharePoint, Intune
  • Hybrid Active Directory / Microsoft 365
  • UniFi or similar network platforms, firewalls and VPN
  • Server experience (Hyper-V, backup and recovery) or interest in developing it
  • PowerShell or other scripting and automation
  • Manufacturing or plant-floor IT experience
  • German language skills are a strong plus

Benefits & conditions

  • Multiple weeks PTO plus paid holidays
  • Medical, dental, vision benefits; 401k match
  • Training program and clear advancement opportunities
  • Significant investment for market disruption and major growth
  • Artificial Intelligence implemented in manufacturing to scale company
  • Custom integration from shop floor all the way through ERP and CRM
  • Technology leveraged at every opportunity to leapfrog the competition

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