ITSM - HAM / SAM Specialist
Spectraforce
United States
3 days ago
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Role details
Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
Tech stack
Software Asset Management
Hardware Asset Management
Servicenow
Job description
- ITSM - HAM / SAM Specialist (onshore) supporting Walgreens’ ServiceNow IT Asset Management environment.
- Lead and execute ServiceNow Software Asset Management (SAM Pro) and Hardware Asset Management (HAM) activities, covering both technical execution and functional strategy.
- Build and maintain custom workflows for software reconciliation and reclamation; manage Discovery Models and Software Models.
- Engage and negotiate with vendors and internal stakeholders, driving decisions in the best interest of Walgreens.
Requirements
-
ServiceNow Software Asset Management (SAM Pro) - hands-on implementation experience
-
ServiceNow ITSM / IT Asset Management (HAM & SAM) with Discovery and software model reconciliation
-
Custom workflow development (reconciliation / reclamation) and vendor & stakeholder negotiation
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