IT SUPPORT

Morph Enterprise
Gold Bar, WA, United States
4 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours

Tech stack

Microsoft Windows Backup Devices Cyber Security Databases Desktop Computing Disaster Recovery Network Architecture Network Administration Software Maintenance Service Pack Web Applications Backup and Restore
+2 more
Network Server User Administration

Job description

  • Assess IT assets, system functionality, infrastructure, and potential risks.
  • Provide hardware and software support, maintenance, repairs, installations, configurations, and troubleshooting.
  • Manage servers, workstations, networks, databases, email systems, web applications, and operating systems.
  • Perform routine system maintenance, upgrades, security patches, and user account management.
  • Install and maintain printers, copiers, scanners, laptops, and desktop computers.
  • Maintain antivirus and endpoint protection solutions and conduct regular security audits.
  • Manage secure offsite data backups and ensure disaster recovery capabilities.
  • Prepare annual IT risk assessments, cybersecurity reviews, and backup reports.
  • Recommend technology upgrades, equipment replacements, and infrastructure improvements.
  • Support IT purchasing, budgeting, audits, reporting, and technology planning.
  • Provide technical support for Microsoft 365 and business-specific applications.
  • Communicate effectively with internal staff through phone, email, and onsite meetings.

Requirements

  • Proven experience in IT support and infrastructure management.
  • Strong knowledge of hardware and software maintenance and troubleshooting.
  • Experience managing servers, workstations, and network infrastructure.
  • Knowledge of network administration and operating systems.
  • Hands-on experience with Microsoft 365.
  • Understanding of cybersecurity, antivirus solutions, and IT security assessments.
  • Experience with data backup management and disaster recovery.
  • Ability to evaluate IT environments and recommend practical improvements.
  • Availability for on-call support and occasional after-hours emergencies.
  • Ability to provide onsite technical support when required.

Apply for this position

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