Information Technology Manager

The Dublin San Ramon Service District is currently recruiting to fill one regular, full-time Information Technology (IT) Manager to oversee the Information Technology Services division. The IT Manager is responsible for leading the District’s information technology operations, systems, and infrastructure, while ensuring effective technology services, regulatory compliance, and alignment with District goals. Primary responsibilities of the IT Manager include:

• Leading and managing the District’s Information Technology Services division, including IT operations, infrastructure, applications, databases, cybersecurity, and enterprise technology systems.
• Managing the development, implementation, and annual updates of the District’s IT Master Plan, ensuring technology initiatives align with organizational priorities and long-term strategic goals
• Overseeing technology projects and resources, including budgeting, vendor management, system implementations, and capital technology investments
• Guiding the District’s strategic use of technology by identifying solutions, aligning technology investments with District objectives, and providing technology consultation to senior management while fostering cross-functional collaboration and consensus on technology standards and priorities.

Participation in the District’s Telework Program may be made available for this position after three (3) months of employment (for employees newly hired to the District). If telework is offered and/or made available for this position, it will be for no more than two (2) days per week (Monday and/or Friday only) and would apply to a new hire or promotional candidate, in accordance with the terms and conditions of the District’s Telework Program., Receives general direction from the Assistant General Manager. Exercises direction over professional staff, and direct and general supervision over technical staff. DISTINGUISHING CHARACTERISTICS This is a mid-management level classification responsible for planning, organizing, reviewing, and evaluating information technology services. Responsibilities include developing and implementing policies and procedures for assigned programs, budget administration and reporting, and program evaluation. Incumbents serve as a professional-level resource for organizational, managerial, and operational analyses and studies, and are accountable for accomplishing divisional planning and operational goals and objectives, and for furthering District goals and objectives. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines., For information on the essential functions and duties of the position, please view the IT Manager class specification., Possession of a Class C Driver’s License required by the State of California, Department of Motor Vehicles, to perform the duties of the position. Continued maintenance of said driver’s license in compliance with established District vehicle operation standards, and the ability to be insured for the operation of a vehicle/District vehicle in accordance with the terms and conditions of the District’s insurance program are conditions of continuing employment. The CSRMA driving standards are included herein by reference., All Dublin San Ramon Services District employees are, by State and Federal law, Disaster Service Workers. The roles and responsibilities for Disaster Service Workers are authorized by the California Emergency Services Act and are defined in the California Labor Code. In the event of a declaration of emergency, any employee of the District may be assigned to perform activities which promote the protection of public health and safety or the preservation of lives and property. Such assignments may require service at locations, times, and under conditions that are significantly different than the normal work assignments and may continue into the recovery phase of the emergency. If a “Local Emergency” is declared during the employee’s shift, employees will be expected to remain at work to respond to the emergency needs of the community. If a “Local Emergency” is declared outside of the employee’s shift, employees must make every effort to contact their direct supervisor or department head to obtain reporting instructions as Disaster Service Workers.

The ideal candidate for the IT Manager will have demonstrated the following:

• Strong verbal and written communication skills with the ability to effectively engage stakeholders
• Experience leading organizational change and supporting the successful adoption of new technologies, systems, and business processes.
• Project management experience overseeing complex technology initiatives, including planning, implementation, and stakeholder coordination.
• Experience with Enterprise Resource Planning (ERP) systems, including implementation, integration, support, and optimization
• Experience analyzing and improving business processes to increase operational efficiency, effectiveness, and service delivery., The minimum qualifications described on class specifications represent the typical way to obtain the required knowledge, skills, and abilities to perform the essential duties of the job. Any combination of education, licensing, and/or experience which has provided the knowledge, skills, and abilities necessary to perform the job satisfactorily may qualify the candidates to be considered for open positions in the class specification.

Education: Equivalent to a Bachelor’s degree from an accredited college or university with major course work in information technology, computer science, management information systems or a related field.

Experience: Five (5) years of responsible professional experience in information management systems, telecommunication systems, systems analysis/design, project management and programming, including two (2) years of supervisory experience.

Substitution: Other qualifying education and experience combinations may include:

• Associate’s degree and seven (7) years of responsible professional experience as noted above.