IT Support Technician

This is an exciting opportunity for someone with a passion for technology and computer systems to contribute to improving the businesses productivity and efficiency. You will collaborate closely with all members of the Dalesman team while helping maintain the highest standards of quality, safety and compliance.

Core Principles

You will be expected to contribute to our mission and vision by upholding our commitment to product quality, technical excellence, innovation, customer satisfaction, and continuous improvement.

Our Mission Statement

To craft bespoke, high-quality seasonings, food ingredients, and functional blends that inspire taste and innovation across the food industry. We are committed to providing expert technical support and ensuring consistency, safety, and traceability throughout our production process to exceed customer expectations.

Our Vision

To be the premier partner in flavour innovation, leading the food industry with sustainable practices, cutting-edge solutions, and exceptional customer service.

Main Responsibilities:

• Install and Configure computer hardware, software, networks and applications.

• Continuously monitor and maintain systems and networks.

• Respond to technical support calls from other members of staff and communicate how to resolve issues.
• Diagnose and troubleshoot system and network problems, software faults or hardware complications.
• Support the roll-out of new applications.
• Keep a record of issues, along with solutions, to refer back to in future instances

We are looking for a motivated and detail-oriented IT Support Technician to join our team at The Dalesman Group in Bradford., * Ideally 3+ years of relevant experience (Windows Support, Hardware maintenance etc. )

• Full and valid UK driving licence, * Active Directory
• Communication Skills
• Microsoft Office
• Microsoft Windows OS
• Networking Skills
• Problem Solving
• Self-Motivation
• Teamwork
• Technical Support
• Windows Server Administration