IT Support Specialist

VigorCare Pediatric Services

Hartford, CT, United States

2 months ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

2 years minimum

Working hours

Regular working hours

Job source

indeed.com

Tech stack

Microsoft Windows Apple Mac Systems Cloud Computing Network Troubleshooting Computer Equipment Information Technology User Accounts

Job description

We are seeking a highly skilled and motivated IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our employees, ensuring the smooth operation of our technology systems and equipment., * Provide technical support and troubleshooting for hardware, software, and network issues

Install, configure, and maintain computer systems, printers, and other technology equipment
Monitor and maintain IT systems to ensure optimal performance and security
Manage user accounts and access permissions
Train employees on how to use new technology and software
Maintain inventory of all technology equipment and supplies
Collaborate with the IT team to implement new technology solutions and upgrades
Communicate with external vendors and service providers to resolve technical issues
Develop and maintain documentation for IT processes and procedures
Stay up-to-date with the latest technology trends and advancements to make recommendations for improvement

Requirements

Do you have experience in Windows?, Do you have a Bachelor’s degree?, * Bachelor’s degree in Computer Science, Information Technology, or a related field

2+ years of experience in IT support or a similar role
Strong knowledge of computer hardware, software, and networks
Experience with Windows and Mac operating systems
Familiarity with cloud-based systems and applications
Excellent problem-solving and troubleshooting skills
Ability to work independently and manage multiple tasks simultaneously
Strong communication and interpersonal skills
Experience in the healthcare industry is a plus

Benefits & conditions

At VigorCare Pediatric Services, we are dedicated to providing a positive and supportive work environment for our employees. We offer competitive salaries, comprehensive benefits, and opportunities for growth and development. As a member of our team, you will have the chance to make a difference in the lives of children and their families while utilizing your skills and expertise in the IT field.