ServiceNow Developer 181943

CTI, Inc.
Westlake, OH, United States
2 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Working hours
Regular working hours

Tech stack

HTML JavaScript (Programming Language) Agile Methodology JIRA Business Process Modeling Cascading Style Sheets (CSS) Information Systems Design of User Interfaces Human-Computer Interaction Systems Analysis Scrum Methodology ServiceNow Application Engine
+7 more
Simple Object Access Protocol (SOAP) Scripting Client Side Scripting AngularJS Information Technology Restful APIs Servicenow

Job description

  • Design, develop, and customize ServiceNow applications and modules using JavaScript, Glide, Flow Designer, and other platform tools.
  • Develop and maintain ServiceNow forms, workflows, client scripts, business rules, UI policies, and integrations.
  • Participate in Agile development cycles including sprint planning, backlog grooming, and daily stand-ups.
  • Build and maintain REST and SOAP integrations between ServiceNow and external systems.
  • Ensure code and solutions follow ServiceNow best practices, including upgrade and scalability considerations.
  • Collaborate with QA for testing and deployment in lower environments before production rollout.

Secondary Responsibilities - Systems Analysis (20%)

  • Work with business stakeholders to capture and document functional and technical requirements.
  • Analyze and evaluate existing systems and processes to recommend improvements or automation using ServiceNow.
  • Translate business requirements into actionable stories and technical specifications.
  • Assist in user training, documentation, and support for deployed features and improvements.
  • Support release planning and coordination across teams as needed.

Requirements

ServiceNow, ServiceNow, JavaScript, User Interface/Experience (UI/UX), Scripting (Scripting Languages), Sprint Planning, Standup Meetings, Agile Programming Methodologies, Backlog Prioritization, REST (Representational State Transfer), * Bachelor’s degree in Computer Science, Information Systems, or a related field.

  • 5+ years of hands-on ServiceNow development experience.
  • Proven understanding of ServiceNow architecture and development best practices.
  • Experience with HRSD ServiceNow module is a bonus.
  • Experience with technologies: JavaScript, REST, HTML, CSS, Jira, Angular.
  • Familiarity with systems analysis, business process modeling, and requirements gathering.
  • Good to have ServiceNow Certifications., * Problem-solving mindset and a passion for building scalable solutions.
  • Strong communication skills - both technical and non-technical.
  • Ability to work independently and within a team environment.
  • Agile/Scrum project methodology familiarity.

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