Change Management Consultant (Only W2)

• 2-5 years of relevant experience in change management, configuration management, IT service management, release coordination, or a related technology operations role.
• Hands-on ServiceNow experience, particularly with Change and Requested Item records.
• Experience coordinating work from incident or request intake through production implementation and closure.
• Experience preparing for or supporting CCB meetings and documenting discussions, decisions, approvals, conditions, and action items.
• Understanding of change, incident, request, and configuration management processes and how their records should be related and traceable.
• Demonstrated ability to maintain accurate records, monitor workflow status, and identify missing information or approvals.
• Strong written communication, organization, follow-through, and attention to detail.
• Ability to coordinate across technical and business teams, manage dependencies, and escalate risks appropriately.
• Proficiency with Microsoft Office or equivalent tools for reporting, meeting materials, and documentation.
• Ability to meet program-specific onboarding, access, and security requirements, as applicable

Depends on Experience