Head of Insights and Analytics

You will lead the Insights & Analytics capability aligned to the Claims function, acting as the strategic link between business objectives and analytics delivery.

Responsibilities include:

• Partnering with Claims leadership to understand priorities and translate them into a clear analytics and AI roadmap

• Leading the delivery of reporting, dashboards, insights, analytics products and AI-enabled solutions

• Driving the evolution from operational reporting towards predictive and prescriptive analytics

• Identifying opportunities to leverage AI, automation and advanced analytics across claims operations

• Working closely with actuarial, reserving, underwriting, finance and transformation teams to align priorities and improve decision-making

• Defining success metrics and ensuring analytics investments deliver measurable business value

• Influencing senior stakeholders and communicating complex analytical concepts to non-technical audiences

• Leading and developing a high-performing team of analytics professionals

• Championing strong data governance, data quality and responsible AI practices throughout the analytics lifecycle

• Strong experience leading analytics, business intelligence, data or AI teams

• Commercial experience partnering with insurance claims, insurance operations, actuarial or reserving functions

• Deep understanding of insurance claims processes, performance metrics and claims data

• Ability to translate business strategy into practical analytics and AI solutions

• Experience delivering measurable business outcomes through analytics, data products or AI initiatives

• Strong stakeholder management and communication skills

• Knowledge of modern analytics, business intelligence and AI technologies

• Ability to balance strategic thinking with hands-on execution in a complex organisation

• Collaborative leadership style with a focus on business outcomes and continuous improvement

What They Offer

• Exposure to large-scale analytics and AI transformation programmes

• Significant opportunity to influence business strategy and analytics maturity at a senior level, * 2D/3D Modeling
• Adobe Analytics
• Adobe Creative Suite
• Analytical Thinking
• Apple Core Frameworks
• Coordination Skills
• Google Tag Manager
• Power BI
• SQL Databases
• Team Management

They are a global insurance organisation investing heavily in data, analytics and artificial intelligence as key drivers of business transformation. With a strong focus on innovation, operational excellence and evidence-based decision making, they are building advanced capabilities that empower teams across the business. You will join a collaborative environment where analytics leaders partner closely with senior stakeholders to deliver tangible commercial impact.